Remote Volunteer Mentorship Coordinator — iLevelUP

Responsibilities

Maintain mentor recruitment, application, screening, onboarding, and training workflows

Coordinate background checks, references, agreements, and required documentation

Match mentors and participants based on goals, interests, availability, and approved criteria

Schedule check-ins, track participation, and support mentoring relationships

Maintain confidential records and escalate safety, boundary, or wellbeing concerns

Develop mentor guides, meeting structures, communication expectations, and resource libraries

Collaborate with families, schools, program leaders, support staff, and evaluators

Review feedback and improve mentor retention, consistency, and program quality

Qualifications

• Experience in mentoring, volunteer coordination, youth programs, education, HR, case coordination, or community services
• Strong organization, discretion, communication, and follow-through
• Understanding of youth safeguarding, confidentiality, boundaries, and trauma-informed practice
• Comfortable coordinating remotely across multiple relationships
• Willingness to complete screening and required training