Remote Volunteer Education Program Manager — iLevelUP

About iLevelUP

iLevelUP is a future-readiness platform designed to support students through the complexities of college and career preparation. It transforms this journey into an engaging, interactive experience using AI-driven personalization and gamification.

Responsibilities

• Translate approved program goals into calendars, workflows, staffing needs, readiness checks, and success measures
• Coordinate mentors, facilitators, training, workshops, communications, and partner handoffs
• Maintain approved participation, consent, accommodation, attendance, and completion processes
• Monitor program quality, accessibility, safeguarding, volunteer capacity, and participant feedback
• Partner with product, outreach, training, evaluation, and support volunteers
• Document decisions, risks, incidents, improvements, and operating guidance
• Avoid making admissions, eligibility, counseling, disciplinary, legal, or financial decisions outside approved policy
• Escalate safety, privacy, conduct, accessibility, or wellbeing concerns immediately

Qualifications

• Experience in education, youth programs, nonprofit program management, mentoring, student services, or community learning
• Strong planning, facilitation, volunteer coordination, documentation, and inclusive communication skills
• Familiarity with accessibility, privacy, safeguarding, evaluation, and virtual program delivery
• At least 25 years old and willing to complete a background check
• Ability to follow approved supervision and escalation procedures