Remote Volunteer Guest Experience & Hospitality Coordinator — Legacy Lounge

Responsibilities

• Prepare guest journeys, welcome messages, host notes, accessibility checks, FAQs, and hospitality plans
• Cook up virtual waiting rooms, introductions, navigation, breaks, questions, and event transitions
• Support approved local hospitality planning without making purchases or vendor commitments independently
• Provide neutral directions to educational resources and appropriate contacts
• Avoid asking about wealth, estate details, gift intentions, or personal circumstances
• Never provide individualized legal, tax, investment, or estate-planning advice
• Document feedback and recommend guest-experience improvements
• Escalate privacy, conduct, accessibility, safety, or professional-boundary concerns

Qualifications

• Experience in hospitality, guest services, events, donor relations, customer service, community engagement, or nonprofit programs
• Warm, discreet, inclusive, organized, and professional communication
• Comfort with virtual event platforms and remote coordination
• At least 21 years old and willing to complete screening
• Ability to follow confidentiality and planned-giving boundaries

This is a remote, project-based role available within the United States. Expect approximately 2–5 hours per event.