Remote Registered Nurse (RN) Case Manager

About the role

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions across the entire healthcare value chain. Founded by the merger of PharmaCord and Mercalis, Valeris revolutionizes the path from life sciences innovation to real-life impact, aiming to build a world where every patient receives the care they need.

Responsibilities

• Serve as a consistent resource throughout the continuum of program services, identifying barriers to therapy and assisting patients in navigating these barriers.
• Act as an educator, possessing knowledge and practical experience about clinical treatments and the emotional and financial implications of a new diagnosis, chronic medical condition, or life-threatening condition.
• Provide patients with information and education about their prescribed therapy, proper administration and dosing, insurance coverage benefits, and resources for financial assistance, as applicable.
• Empower patients to participate in their personal care process by triaging them to appropriate support for non-program needs such as social or other intervention programs.
• Report adverse events and product complaints in accordance with SOP and good manufacturing practices.
• Utilize Valeris' values as the driving force behind the team's success.
• Ensure on-time adherence to training deadlines for all corporate policies and procedures.
• Follow SOPs with consistency and perform additional tasks or projects as assigned.

Qualifications

• Must have active RN licensure in current state of practice.
• 2-3 years of nursing experience with relevant disease state experience preferred.
• Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
• Case management or Clinical Trial Nurse experience, a plus.
• Bachelor's degree preferred.

Physical Demands & Work Environment

• Regularly required to talk or hear.
• Frequent sitting for long periods.
• Use hands to type, handle, and feel.
• Reach with hands and arms.
• Prefer candidates who can type at least 35 words per minute with 97% accuracy.
• Minimal travel as needed.
• Routine use of standard office equipment such as computers, phones, photocopiers, etc.