REMOTE - Property Administrator

About the role

Ross is a leading off‑price retail chain with over 2,200 stores, $20.4 billion in 2023 revenue, and a Fortune 500 status. The company emphasizes people‑first values, diversity, equity, inclusion, and community impact. Corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and eight distribution centers nationwide.

Responsibilities

Accurately and timely enforce all lease provisions of lease agreements between Ross and its landlords, focusing on repair and maintenance obligations.

• Contact landlords regarding maintenance and repair issues in the building and common areas that are the landlord’s responsibility under the lease, and monitor progress.
• Coordinate shopping‑center projects with landlords and obtain Real Estate approval when applicable.
• Review each lease and any amendments to determine required actions.
• Provide feedback to Facility Coordinators on whether repairs or replacements are lease responsibilities.
• Prepare legal notice letters and casualty letters based on lease language for specific repair requirements.
• Interact with landlords to facilitate timely completion of repairs/replacements, walking them through lease provisions as needed.
• Set timely deadlines for self‑help rights as described in the lease, with approval from the Property Management Director and Vice President of Property Management.
• Monitor and collect reimbursements from landlords for self‑help items.
• Update SiteLink with areas under landlord responsibility, including obtaining proper legal documentation to support changes.
• Research information for Real Estate Law to support estoppels and waivers.
• Perform other projects and assignments as required by the department.

Competencies

• Collaboration
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution
• Manages Conflict
• Plans, Aligns & Prioritizes

Qualifications

• 2+ years Property Management/Lease Administration experience.
• Ability to understand legal terminology, interpret lease clauses, and argue interpretations.
• Excellent verbal and written communication skills.
• Strong negotiation skills.
• Excellent organizational skills with attention to detail.
• Ability to multitask and meet multiple monthly deadlines.
• Proficiency with Microsoft Word and Excel.

Education / Certifications

Bachelor’s degree or equivalent. Property Management experience in a retail environment is preferred.

Physical Requirements

• Work primarily in an office environment, primarily on a computer.
• Requires sitting, standing, walking, hearing, talking on the telephone, attending in‑person meetings, typing, and handling paper/files.
• Consistent timeliness and regular attendance.
• Vision: Ability to see information in print and/or electronically.
• Position may be performed remotely anywhere within the United States; some travel may be required.

This job description summarizes primary duties and is not an exhaustive list. Ross is an equal employment opportunity employer and complies with all applicable anti‑discrimination laws.