Salesforce Administrator (Remote)

Responsibilities

• Administer user access by maintaining profiles, permission sets, roles, and sharing settings in a way that protects sensitive legal information and supports least-privilege security practices.
• Configure and update core platform elements such as objects, fields, page layouts, record types, and validation rules to meet departmental needs.
• Maintain existing automations through troubleshooting, documentation, optimization, and updates to keep processes stable as business requirements change.
• Create and refine reports and dashboards that provide leadership and department managers with meaningful operational insight and visibility.
• Develop, test, and support advanced Salesforce Flow solutions, including screen flows, record-triggered flows, scheduled flows, subflows, and autolaunched automations.
• Partner with stakeholders to gather requirements, document business needs clearly, and translate them into configuration plans or well-defined escalation notes for technical teams.
• Deliver user support and training by resolving platform questions, guiding best practices, and helping teams use Salesforce effectively in their daily work.
• Communicate proactively with stakeholders regarding priorities, delivery timelines, system constraints, and solution trade-offs.

Requirements

• At least 3 years of Salesforce administration experience with direct ownership of platform configuration, automation, and user support.
• Advanced hands-on expertise with Salesforce Flow, including complex multi-path automation, error handling, and production-level support.
• Strong knowledge of Salesforce architecture related to data structure, security controls, and access management.
• Experience in legal, consulting, or other highly regulated environments is preferred, along with the ability to collaborate effectively with technical teams when custom development is involved.

Qualifications

• Required: Salesforce Administrator certification.
• Preferred: Platform App Builder certification.

Skills

• Proven ability to work directly with business users to collect requirements, manage requests, and deliver dependable solutions with clear communication.
• Proficiency with AI-assisted productivity tools such as ChatGPT, Claude, Copilot, or similar platforms for research, summarization, communication drafting, and problem-solving.

Benefits

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.