Remote Hotel Cafe Supervisor, Qavartarvik Customer Lodge - Multiple Vacancies Open (Wage DOE & Federal Health Benefits - 4x4 ROT/Housing/Meals - Bethel, AK)
NMS · Anchorage, AK · 3 wk ago
HybridFull-time
Multiple vacancies—don’t miss your chance to join our team.
About the role
Hotel Café Supervisor overseeing employees and food preparation at the Café and Restaurant inside the Qavartarvik Customer Lodge in Bethel, AK. This is a rotational position with a schedule of 4 weeks on and 4 weeks off. Lodging and three meals per day provided. Point of hire origins are Anchorage, AK and the YKHC Service Area.
Responsibilities
- Supervises serving of meals in the café.
- Inspects serving and dining areas, utensils, and equipment to ensure cleanliness.
- Provides the highest quality of service to guests at all times.
- Trains assigned workers under the direct supervision of the Restaurant Manager and coordinates work to promote efficiency.
- Maintains HAACP records.
- Manages and maintains high stock levels in all resale merchandise.
- Monitors associate files and uniform standards.
- Handles guest problems and complaints.
- Posts all retail signage and ensures menu boards are up to date.
- Maintains a current roster of items in POS and ensures pricing accuracy.
- Assists Restaurant Manager in running reports and tracking product movement.
- Performs a variety of restaurant duties including serving, cleanup, cashiering, dishwashing, food prep, cooking, assembling catering trays, and making grab-and-go items.
- Monitors and serves food service lines during high customer traffic.
- Completes food orders or items.
- Supports an effective safety program and ensures compliance with applicable regulations or sound business practices.
- Continuously improves the quality of provided services.
- Completes various inspection checklists.
- Ensures required supplies and materials are available as needed.
- Assures a high degree of sanitation in all assigned areas.
- Other related duties as assigned.
Requirements
- High school graduation or GED equivalent.
- At least two (2) years of demonstrated supervisory experience supervising five (5) or more people.
- Knowledge of Microsoft Office.
- ServSafe certification within 60 days of employment.
- Flu shot required pre-hire and annually thereafter.
- Valid Driver’s License with an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy.
Preferred Qualifications
- National culinary certification(s).
- Familiarity with food safety policies and procedures, including all HACCP forms.
- Varied and responsible café/restaurant supervisor experience.
Working Conditions & Physical Requirements
- Environment: Indoor hotel restaurant.
- Noise level: Moderate.
- Pace of work: Medium.
- Customer interaction: High.
- Constantly required to stand; frequently required to walk.
- Occasionally required to lift, pull, push, and/or move up to 25 pounds.
Schedule
Rotational position: 4 weeks on, 4 weeks off.
Benefits
- Lodging provided.
- Three meals per day provided.
Competencies
- Safety guides our behavior.
- Honesty and integrity govern our activities.
- Commitments made will be fulfilled.
- All individuals are treated with dignity and respect.
- The environment will be protected and sustained.