Remote Healthcare Operations Business Analyst - Transformation Office - Dallas, Tx

Overview

The US Oncology Network is seeking a Remote Healthcare Operations Business Analyst to join the Transformation Office Team at Texas Oncology. This position is primarily based in Dallas, Texas, supporting all of Texas Oncology. Travel may be necessary for training and team meetings, with up to 20% travel required.

About the Role

Come join our team responsible for helping lead Texas Oncology in treating more patients diagnosed with cancer than any other provider in Texas. We offer a competitive benefits package including medical, dental, vision, life insurance, short-term and long-term disability coverage, a generous PTO program, a 401(k) plan with a company match, a wellness program, tuition reimbursement, an employee assistance program, and discounts on favorite retailers.

Responsibilities

• Lead requirements workshops with clinicians, operations, revenue cycle, and vendors to capture business needs.
• Elicit, analyze, and document requirements that support strategic priorities and measurable outcomes.
• Draft and maintain Business Requirements Documents (BRDs) and related artifacts for initiatives.
• Develop process maps, future-state workflows, and use cases to support solution design and implementation.
• Document workshop outcomes into visual models and structured deliverables.
• Apply operational knowledge of healthcare workflows to accurately map and optimize processes.
• Cooky navigation/legal/EEO/scam-warning boilerplate removed.
• Career development opportunities within the US Oncology Network.

Qualifications

• Education & Credentials: Bachelor’s degree in Business Administration, Health Informatics, Information Systems, Healthcare Management, or a related field. OR Associates degree and 4 years of relevant work experience. OR High School Diploma/GED and 8 years of relevant work experience. Advanced degree (e.g., Master’s in Health Administration, MBA, or similar) is a plus.
• Relevant certifications (e.g., Certified Business Analysis Professional (CBAP), PMI-PBA, Lean Six Sigma, or HIMSS) are advantageous.
• Experience: 3–5 years as a Business Analyst in healthcare, digital health, or technology transformation, or equivalent healthcare leadership experience. Proven ability in requirements gathering, process mapping, documentation, and cross-functional collaboration. Experience coordinating with vendors and validating solutions. Familiarity with change management, training support, and KPI/outcome measurement. Proficiency with requirements management and process mapping tools (e.g., Jira, Smartsheet, Visio, Miro).
• Strong analytical, problem-solving, and organizational skills. Excellent written and verbal communication; able to present complex information clearly.

Preferred Qualifications

• Solid understanding of healthcare operations, clinical workflows, and revenue cycle processes.
• Knowledge of healthcare regulations (HIPAA, GDPR, CMS) and best practices.
• Awareness of healthcare industry trends, emerging technologies, and digital transformation strategies.
• Ability to build strong partnerships with diverse stakeholders and ensure strategic alignment.

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The position requires full range of body motion, manual and finger dexterity, and eye-hand coordination.
• The position requires standing and walking for extensive periods of time.
• The employee occasionally lifts and carries items weighing up to 40 lbs.
• The position requires corrected vision and hearing to normal range.

Work Environment

• This position may require long periods of sitting and computer work.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Work is performed in an office environment with frequent interaction internally with corporate and field staff, and externally with outside vendors.
• Work may require possible travel by air or automobile, up to 20%.