Business Analyst ( Remote ) ( Healthcare )

Tasks/Responsibilities

• Effectively manage client communications and expectations
• Able to function as subject matter expert in order to collect complete and accurate business requirements from clients
• Work as a team player and leader in order to effectively coordinate across functional teams
• Collaborate with Product Management to balance product vision and voice of customer in order to recommend and deliver best-in-class solutions
• Create documentation that accurately reflects client needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc)
• Create clear and easy to follow user guides for clients and end-users
• Share knowledge and organize training for team members

Key Competencies

• Leadership and entrepreneurial spirit
• Advanced decision making and problem solving skills
• Analytical mindset
• Written and verbal communication and presentation skills to both technical and non-technical teams
• Solid business requirements gathering skills
• Wireframes, specifications, and technical documentation
• Understanding of user experience design principals
• Team building/collaboration
• Positive attitude, enthusiasm, and flexibility

Qualifications

• Bachelor's Degree (preferably in Management Information Systems, Computer Science, Business or related discipline)
• 7-10 years of experience in software development projects, including client facing projects
• Proficiency with MS Office suite of products (i.e. Excel, PowerPoint, Visio, Outlook, etc.)
• Agile software development experience
• Specialty pharmacy industry experience preferred
• Strong written and verbal communication skills
• Ability to share creative and new ideas
• Organizational and time management skills
• Continuous process improvement skills
• Partnering and problem-solving mindset