Clinical Business Operations Specialist - Remote
University of Miami · Hialeah, FL · 5 mo ago
ConsultingFull-time
Core Job Functions
- Assists the department in managing expectations surrounding pre and post patient care.
- Provides guidance and support to Clinical Business Operations Representatives and assists with training and continuous improvement.
- Obtains or reviews all patient demographic information, insurance information and referral numbers.
- Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.
- Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.
- Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs.
- Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.
- Provides coverage for responsibilities of co-workers when assigned or as need arises.
- Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.
- Maintains confidentiality of all information.
Core Qualifications
- Education: High School Diploma required or equivalent.
- Experience: Minimum 3 Years Of Relevant Experience Required.
- Knowledge, Skills and Abilities:
- Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
- Teamwork: Ability to work collaboratively with others and contribute to a team environment.
- Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
- Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
Benefits
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
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Qualifications
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