Jobs · Customer Service · Pennsylvania

Business Operations Specialist (Remote)

Aon · United, PA · 1 mo ago
On-siteCustomer Service$59k–$94k/yrFull-time

Key Responsibilities

  • Support business initiatives and special projects through coordination, organization, follow-up, and documentation.
  • Aid in the preparation of presentations, reports, communications, and meeting materials.
  • Partner on maintaining project trackers, business resources, operational documentation, and reporting tools.
  • Support process improvement, technology, automation, AI, and operational efficiency initiatives.
  • Assist with the development and maintenance of business tools using Microsoft 365 applications including SharePoint, Lists, Forms, Power Automate, and related technologies.
  • Collaborate with internal teams and business leaders to support the execution of organizational priorities.

Qualifications

  • Experience in employee benefits, account management, client service, operations, or administrative support.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to manage multiple priorities and deadlines.
  • Proficiency in Microsoft Office applications including Excel, PowerPoint, Outlook, Teams, and SharePoint.

PREFERRED EXPERIENCE

  • Experience supporting projects, reporting, business operations, or process improvement initiatives.
  • Experience creating presentations, communications, and business documentation.
  • Interest in technology, automation, artificial intelligence (AI), and operational efficiency.
  • Experience with Microsoft 365 tools such as SharePoint, Lists, Forms, Power Automate, or similar platforms.

What We Offer

  • Competitive salary range: $58,600 – $93,800.
  • Paid time off and holidays.
  • 401(k) with match.
  • Exclusive discount programs.
  • Health and wellness programs.

About the Role

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

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