Remote Healthcare Call Center
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate etc. Include a section only when posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them.
We need to parse the posting.
Given posting:
Client Coordinator Location: Remote Experience Level: Intermediate Schedule: Full-Time Position Overview We are seeking a highly organized and detail-oriented Client Coordinator to support medical review and case management operations. This role is responsible for processing cases through CMS and client portals, reviewing documentation for accuracy, retrieving and uploading medical records, and maintaining accurate data within internal systems. The ideal candidate thrives in a fast-paced, deadline-driven environment and enjoys working with documentation, data entry, medical records, and client communications. Strong attention to detail, accuracy, and the ability to manage multiple priorities are essential for success in this role.
Key Responsibilities Process cases through CMS and client portals by entering, reviewing, and verifying eligibility and case information.Retrieve medical records from external client systems and upload documentation into internal databases.Review records and supporting documentation to ensure completeness, accuracy, and compliance requirements are met.Prepare, enter, track, and maintain case information across multiple systems and databases.Respond professionally and promptly to client inquiries regarding case status, reports, documentation requirements, and general requests.Communicate regularly with internal teams regarding pending reports, case progress, and workflow updates.Coordinate with physicians, providers, and clinicians to assign cases and obtain required documentation.Monitor case timelines and ensure information is accurately documented and updated.Support the Independent Dispute Resolution (IDR) process by reviewing documentation and ensuring all required records are complete prior to clinical review.Maintain confidentiality and comply with HIPAA, CMS requirements, and company policies.Perform data entry, filing, documentation management, and administrative support functions with a high degree of accuracy.
Required Qualifications High school diploma or equivalent.Strong data entry and administrative experience.Excellent attention to detail and document review skills.Strong written and verbal communication abilities.Ability to navigate multiple systems and databases simultaneously.Comfortable working with medical records, insurance documentation, and confidential information.Strong computer skills and proficiency with Microsoft Office applications.Reliable internet connection and a private workspace suitable for remote work.Demonstrated ability to manage deadlines and maintain accuracy in a high-volume environment.
Preferred Qualifications Previous experience in healthcare, insurance, utilization review, medical records, claims processing, or case coordination.Experience reviewing contracts, legal documents, or detailed reports.Familiarity with CMS portals, eligibility verification, or healthcare administrative processes.Experience working with regulatory and compliance-driven documentation.Knowledge of HIPAA and healthcare privacy requirements.
Top Skills Data EntryMedical Records ReviewInsurance VerificationCase CoordinationDocumentation ReviewClient CommunicationQuality AssuranceDatabase ManagementRegulatory ComplianceAttention to DetailAdministrative SupportProblem Solving
Ideal Candidate The ideal candidate is highly organized, dependable, and detail-oriented with experience reviewing documentation for accuracy and completeness. They are comfortable navigating multiple systems, managing case workflows, communicating with clients and providers, and ensuring that medical records and supporting documents meet quality and compliance standards. Candidates with experience reviewing contracts, claims, medical records, or insurance documentation will be especially successful in this role.
Job Type & Location This is a Contract position based out of Dallas, TX.
Pay And Benefits The pay range for this position is $15.00 - $15.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 25, 2026.
About TEKsystems ... (boilerplate) ... etc.
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove "About TEKsystems" sections etc. Also remove "Application Deadline" maybe considered application instructions? The instruction says remove application instructions. So we should drop "Application Deadline" line. Also "Workplace Type" maybe part of schedule? Actually schedule is given earlier: Schedule: Full-Time. Also location: Remote. So we can include schedule and location maybe in a short
or drop it? The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include location, schedule, job type maybe in a short paragraph.
We need sections: About the role (position overview), Responsibilities, Requirements (maybe required qualifications?), Qualifications (maybe preferred?), Skills, Benefits, Pay, Schedule.
We must include a section only when posting has real, specific content for it. So we need to see if each section has content.
- About the role: we have Position Overview paragraph. Good.
- Responsibilities: we have Key Responsibilities list. Good.
- Requirements: we have Required Qualifications list. Good.
- Qualifications: we have Preferred Qualifications list. Could be considered Qualifications section. Might combine? The instruction says use headings for sections e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have both Requirements and Qualifications sections. Requirements = required qualifications. Qualifications = preferred qualifications.
- Skills: we have Top Skills list. Good.
- Benefits: we have benefits list after "If eligible, the benefits available for this temporary role may include the following:" Good.
- Pay: we have pay range "$15.00 - $15.00/hr." That's specific content (though it's same min and max). It's not placeholder like "commensurate with experience". It's a specific number, so we should include Pay section.
- Schedule: we have Schedule: Full-Time (given). Also Workplace Type: fully remote position. That's schedule/location. So we can include Schedule section with content: Full-Time, Remote.
We must not include filler like "commensurate with experience". Pay is specific.
We need to output only HTML fragment, no /, no markdown fences.
We need to use
for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
Thus:
About the role
We are seeking a highly organized and detail-oriented Client Coordinator to support medical review and case management operations. This role is responsible for processing cases through CMS and client portals, reviewing documentation for accuracy, retrieving and uploading medical records, and maintaining accurate data within internal systems. The ideal candidate thrives in a fast-paced, deadline-driven environment and enjoys working with documentation, data entry, medical records, and client communications. Strong attention to detail, accuracy, and the ability to manage multiple priorities are essential for success in this role.
Responsibilities
- Process cases through CMS and client portals by entering, reviewing, and verifying eligibility and case information.
- Retrieve medical records from external client systems and upload documentation into internal databases.
- Review records and supporting documentation to ensure completeness, accuracy, and compliance requirements are met.
- Prepare, enter, track, and maintain case information across multiple systems and databases.
- Respond professionally and promptly to client inquiries regarding case status, reports, documentation requirements, and general requests.
- Communicate regularly with internal teams regarding pending reports, case progress, and workflow updates.
- Coordinate with physicians, providers, and clinicians to assign cases and obtain required documentation.
- Monitor case timelines and ensure information is accurately documented and updated.
- Support the Independent Dispute Resolution (IDR) process by reviewing documentation and ensuring all required records are complete prior to clinical review.
- Maintain confidentiality and comply with HIPAA, CMS requirements, and company policies.
- Perform data entry, filing, documentation management, and administrative support functions with a high degree of accuracy.
Requirements
- High school diploma or equivalent.
- Strong data entry and administrative experience.
- Excellent attention to detail and document review skills.
- Strong written and verbal communication abilities.
- Ability to navigate multiple systems and databases simultaneously.
- Comfortable working with medical records, insurance documentation, and confidential information.
- Strong computer skills and proficiency with Microsoft Office applications.
- Reliable internet connection and a private workspace suitable for remote work.
- Demonstrated ability to manage deadlines and maintain accuracy in a high-volume environment.
Qualifications
- Previous experience in healthcare, insurance, utilization review, medical records, claims processing, or case coordination.
- Experience reviewing contracts, legal documents, or detailed reports.
- Familiarity with CMS portals, eligibility verification, or healthcare administrative processes.
- Experience working with regulatory and compliance-driven documentation.
- Knowledge of HIPAA and healthcare privacy requirements.
Skills
- Data Entry
- Medical Records Review
- Insurance Verification
- Case Coordination
- Documentation Review
- Client Communication
- Quality Assurance
- Database Management
- Regulatory Compliance
- Attention to Detail
- Administrative Support
- Problem Solving
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Pay
The pay range for this position is $15.00 - $15.00/hr.
Schedule
This is a Contract position based out of Dallas, TX. Schedule: Full-Time. Workplace Type: Fully remote.
We need to ensure we didn't include any boilerplate. We removed About TEKsystems etc. Also removed Application Deadline. Also removed "Job Type & Location" maybe we incorporated location and schedule into Schedule paragraph. That's okay.
Check for duplicate lines: none.
Check that we didn't include any
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate etc. Include a section only when posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. We need to parse the posting. Given posting: Client Coordinator Location: Remote Experience Level: Intermediate Schedule: Full-Time Position Overview We are seeking a highly organized and detail-oriented Client Coordinator to support medical review and case management operations. This role is responsible for processing cases through CMS and client portals, reviewing documentation for accuracy, retrieving and uploading medical records, and maintaining accurate data within internal systems. The ideal candidate thrives in a fast-paced, deadline-driven environment and enjoys working with documentation, data entry, medical records, and client communications. Strong attention to detail, accuracy, and the ability to manage multiple priorities are essential for success in this role. Key Responsibilities Process cases through CMS and client portals by entering, reviewing, and verifying eligibility and case information.Retrieve medical records from external client systems and upload documentation into internal databases.Review records and supporting documentation to ensure completeness, accuracy, and compliance requirements are met.Prepare, enter, track, and maintain case information across multiple systems and databases.Respond professionally and promptly to client inquiries regarding case status, reports, documentation requirements, and general requests.Communicate regularly with internal teams regarding pending reports, case progress, and workflow updates.Coordinate with physicians, providers, and clinicians to assign cases and obtain required documentation.Monitor case timelines and ensure information is accurately documented and updated.Support the Independent Dispute Resolution (IDR) process by reviewing documentation and ensuring all required records are complete prior to clinical review.Maintain confidentiality and comply with HIPAA, CMS requirements, and company policies.Perform data entry, filing, documentation management, and administrative support functions with a high degree of accuracy. Required Qualifications High school diploma or equivalent.Strong data entry and administrative experience.Excellent attention to detail and document review skills.Strong written and verbal communication abilities.Ability to navigate multiple systems and databases simultaneously.Comfortable working with medical records, insurance documentation, and confidential information.Strong computer skills and proficiency with Microsoft Office applications.Reliable internet connection and a private workspace suitable for remote work.Demonstrated ability to manage deadlines and maintain accuracy in a high-volume environment. Preferred Qualifications Previous experience in healthcare, insurance, utilization review, medical records, claims processing, or case coordination.Experience reviewing contracts, legal documents, or detailed reports.Familiarity with CMS portals, eligibility verification, or healthcare administrative processes.Experience working with regulatory and compliance-driven documentation.Knowledge of HIPAA and healthcare privacy requirements. Top Skills Data EntryMedical Records ReviewInsurance VerificationCase CoordinationDocumentation ReviewClient CommunicationQuality AssuranceDatabase ManagementRegulatory ComplianceAttention to DetailAdministrative SupportProblem Solving Ideal Candidate The ideal candidate is highly organized, dependable, and detail-oriented with experience reviewing documentation for accuracy and completeness. They are comfortable navigating multiple systems, managing case workflows, communicating with clients and providers, and ensuring that medical records and supporting documents meet quality and compliance standards. Candidates with experience reviewing contracts, claims, medical records, or insurance documentation will be especially successful in this role. Job Type & Location This is a Contract position based out of Dallas, TX. Pay And Benefits The pay range for this position is $15.00 - $15.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 25, 2026. About TEKsystems ... (boilerplate) ... etc. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove "About TEKsystems" sections etc. Also remove "Application Deadline" maybe considered application instructions? The instruction says remove application instructions. So we should drop "Application Deadline" line. Also "Workplace Type" maybe part of schedule? Actually schedule is given earlier: Schedule: Full-Time. Also location: Remote. So we can include schedule and location maybe in a short
or drop it? The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include location, schedule, job type maybe in a short paragraph. We need sections: About the role (position overview), Responsibilities, Requirements (maybe required qualifications?), Qualifications (maybe preferred?), Skills, Benefits, Pay, Schedule. We must include a section only when posting has real, specific content for it. So we need to see if each section has content. - About the role: we have Position Overview paragraph. Good. - Responsibilities: we have Key Responsibilities list. Good. - Requirements: we have Required Qualifications list. Good. - Qualifications: we have Preferred Qualifications list. Could be considered Qualifications section. Might combine? The instruction says use headings for sections e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have both Requirements and Qualifications sections. Requirements = required qualifications. Qualifications = preferred qualifications. - Skills: we have Top Skills list. Good. - Benefits: we have benefits list after "If eligible, the benefits available for this temporary role may include the following:" Good. - Pay: we have pay range "$15.00 - $15.00/hr." That's specific content (though it's same min and max). It's not placeholder like "commensurate with experience". It's a specific number, so we should include Pay section. - Schedule: we have Schedule: Full-Time (given). Also Workplace Type: fully remote position. That's schedule/location. So we can include Schedule section with content: Full-Time, Remote. We must not include filler like "commensurate with experience". Pay is specific. We need to output only HTML fragment, no /, no markdown fences. We need to use
for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
Thus:
About the role
We are seeking a highly organized and detail-oriented Client Coordinator to support medical review and case management operations. This role is responsible for processing cases through CMS and client portals, reviewing documentation for accuracy, retrieving and uploading medical records, and maintaining accurate data within internal systems. The ideal candidate thrives in a fast-paced, deadline-driven environment and enjoys working with documentation, data entry, medical records, and client communications. Strong attention to detail, accuracy, and the ability to manage multiple priorities are essential for success in this role.
Responsibilities
- Process cases through CMS and client portals by entering, reviewing, and verifying eligibility and case information.
- Retrieve medical records from external client systems and upload documentation into internal databases.
- Review records and supporting documentation to ensure completeness, accuracy, and compliance requirements are met.
- Prepare, enter, track, and maintain case information across multiple systems and databases.
- Respond professionally and promptly to client inquiries regarding case status, reports, documentation requirements, and general requests.
- Communicate regularly with internal teams regarding pending reports, case progress, and workflow updates.
- Coordinate with physicians, providers, and clinicians to assign cases and obtain required documentation.
- Monitor case timelines and ensure information is accurately documented and updated.
- Support the Independent Dispute Resolution (IDR) process by reviewing documentation and ensuring all required records are complete prior to clinical review.
- Maintain confidentiality and comply with HIPAA, CMS requirements, and company policies.
- Perform data entry, filing, documentation management, and administrative support functions with a high degree of accuracy.
Requirements
- High school diploma or equivalent.
- Strong data entry and administrative experience.
- Excellent attention to detail and document review skills.
- Strong written and verbal communication abilities.
- Ability to navigate multiple systems and databases simultaneously.
- Comfortable working with medical records, insurance documentation, and confidential information.
- Strong computer skills and proficiency with Microsoft Office applications.
- Reliable internet connection and a private workspace suitable for remote work.
- Demonstrated ability to manage deadlines and maintain accuracy in a high-volume environment.
Qualifications
- Previous experience in healthcare, insurance, utilization review, medical records, claims processing, or case coordination.
- Experience reviewing contracts, legal documents, or detailed reports.
- Familiarity with CMS portals, eligibility verification, or healthcare administrative processes.
- Experience working with regulatory and compliance-driven documentation.
- Knowledge of HIPAA and healthcare privacy requirements.
Skills
- Data Entry
- Medical Records Review
- Insurance Verification
- Case Coordination
- Documentation Review
- Client Communication
- Quality Assurance
- Database Management
- Regulatory Compliance
- Attention to Detail
- Administrative Support
- Problem Solving
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Pay
The pay range for this position is $15.00 - $15.00/hr.
Schedule
This is a Contract position based out of Dallas, TX. Schedule: Full-Time. Workplace Type: Fully remote.
We need to ensure we didn't include any boilerplate. We removed About TEKsystems etc. Also removed Application Deadline. Also removed "Job Type & Location" maybe we incorporated location and schedule into Schedule paragraph. That's okay.
Check for duplicate lines: none.
Check that we didn't include any
for prose. Thus:
About the role
We are seeking a highly organized and detail-oriented Client Coordinator to support medical review and case management operations. This role is responsible for processing cases through CMS and client portals, reviewing documentation for accuracy, retrieving and uploading medical records, and maintaining accurate data within internal systems. The ideal candidate thrives in a fast-paced, deadline-driven environment and enjoys working with documentation, data entry, medical records, and client communications. Strong attention to detail, accuracy, and the ability to manage multiple priorities are essential for success in this role.
Responsibilities
- Process cases through CMS and client portals by entering, reviewing, and verifying eligibility and case information.
- Retrieve medical records from external client systems and upload documentation into internal databases.
- Review records and supporting documentation to ensure completeness, accuracy, and compliance requirements are met.
- Prepare, enter, track, and maintain case information across multiple systems and databases.
- Respond professionally and promptly to client inquiries regarding case status, reports, documentation requirements, and general requests.
- Communicate regularly with internal teams regarding pending reports, case progress, and workflow updates.
- Coordinate with physicians, providers, and clinicians to assign cases and obtain required documentation.
- Monitor case timelines and ensure information is accurately documented and updated.
- Support the Independent Dispute Resolution (IDR) process by reviewing documentation and ensuring all required records are complete prior to clinical review.
- Maintain confidentiality and comply with HIPAA, CMS requirements, and company policies.
- Perform data entry, filing, documentation management, and administrative support functions with a high degree of accuracy.
Requirements
- High school diploma or equivalent.
- Strong data entry and administrative experience.
- Excellent attention to detail and document review skills.
- Strong written and verbal communication abilities.
- Ability to navigate multiple systems and databases simultaneously.
- Comfortable working with medical records, insurance documentation, and confidential information.
- Strong computer skills and proficiency with Microsoft Office applications.
- Reliable internet connection and a private workspace suitable for remote work.
- Demonstrated ability to manage deadlines and maintain accuracy in a high-volume environment.
Qualifications
- Previous experience in healthcare, insurance, utilization review, medical records, claims processing, or case coordination.
- Experience reviewing contracts, legal documents, or detailed reports.
- Familiarity with CMS portals, eligibility verification, or healthcare administrative processes.
- Experience working with regulatory and compliance-driven documentation.
- Knowledge of HIPAA and healthcare privacy requirements.
Skills
- Data Entry
- Medical Records Review
- Insurance Verification
- Case Coordination
- Documentation Review
- Client Communication
- Quality Assurance
- Database Management
- Regulatory Compliance
- Attention to Detail
- Administrative Support
- Problem Solving
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Pay
The pay range for this position is $15.00 - $15.00/hr.
Schedule
This is a Contract position based out of Dallas, TX. Schedule: Full-Time. Workplace Type: Fully remote.
We need to ensure we didn't include any boilerplate. We removed About TEKsystems etc. Also removed Application Deadline. Also removed "Job Type & Location" maybe we incorporated location and schedule into Schedule paragraph. That's okay. Check for duplicate lines: none. Check that we didn't include any