Remote Generator Field Service Technician
About the role
Clifford Power Systems, Inc. is seeking a Generator Field Service Satellite Technician in the Abilene area. This position requires an understanding of combustion engines (Diesel, Natural Gas, or Propane) and electricity, including A/C power (120/240v single phase or 277/480v three phase) and D/C controls (12v to 24v). Technicians use a laptop to interface with controls software.
A typical day involves checking your schedule on a tablet/laptop, traveling to job sites in a company-supplied service truck, and performing tasks such as routine Planned Maintenance Inspections, engine services (e.g., oil and filter changes), quoted service repairs, emergency trouble calls, or commissioning newly installed generators. Technicians finalize electronic paperwork and sync updates via a Mobile Technician Application, returning home at the end of the day unless parts or supplies are needed from the office.
Responsibilities
- Provide exceptional customer service
- Troubleshoot and diagnose engine and electrical repairs on power generation equipment (engine-driven generators and automatic transfer switches)
- Perform work on power generation equipment at customer sites or occasionally in the local shop
- Operate service truck safely
- Perform preventive maintenance on power generation equipment
- Conduct start-ups on new power generation equipment
- Perform warranty work on power generation equipment
- Complete required paperwork and electronic submissions within deadlines
- Maintain parts inventory of service truck
- Serve as a 24/7 on-call technician