Generator Field Service Technician

Responsibilities

• Preventative maintenance service
• Troubleshooting, repairs, and emergency service on stand-by generators
• Replacing batteries, chargers, belts, hoses, filters, tuning up engines (gasoline and diesel)
• Troubleshooting equipment and servicing generator components, including alternators, wiring harnesses, safety devices, shutdown switches, and battery systems
• Applying proper engine technical skills in inspection, disassembly, failure analysis, assembly, diagnosis, and engine operating performance tests
• Identifying the problem and cause of failure through logical troubleshooting steps, determining corrective action through inspection of failed parts
• Repairing and troubleshooting engines such as Kohler, Cummins, Detroit Diesel, John Deere, MTU, and Volvo
• Communicating all information to customers in an accurate, factual manner
• Delivering exceptional customer service to internal and external customers
• Ensuring the work scope has been performed and the unit is operational
• Writing clear and concise service reports
• Maintaining a safe and alert state of awareness
• Operating in a constant state of alertness and in a safe manner
• Traveling in a company service vehicle throughout the local counties
• Being on-call for emergency services
• Maintaining vehicle safety and performing vehicle inventory

Qualifications and Competencies

• High school diploma or GED and minimum 3 years’ experience in the repair and maintenance of generator systems, from 8kW to 2800 kW preferred, or equivalent combination of education and experience
• Graduation from a Technical school is desired, including generators, diesel, power gen, electric power, relay or substation technology, etc.
• The ability to perform high-quality work in a timely and efficient manner
• Good communication skills, an enthusiastic attitude, and great customer service skills are a must
• A satisfactory driving record with the ability to obtain a DOT medical certification
• The ability to respond to emergency service calls as needed
• The ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• The ability to write routine reports and correspondence
• A mechanical aptitude required

Physical Requirements

• Ability to lift, push, pull, and carry items up to 75 lbs. in weight
• Ability to stand, stoop, kneel, and bend for prolonged periods of time
• Ability to perform manual labor for up to 12 or more hours per day
• Acute hearing and a strong field of vision
• Ability to work in demanding physical and inclement weather conditions

Who We Are

IPS opened its doors in 2007 and has since become the industry's leading service provider, offering single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure. Today, IPS has the industry's largest network of remanufacturing locations, distribution centers, and field service offices across North America and the United Kingdom, serving over 30,000 customer locations across a wide range of end uses, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil and gas, metals, mining, paper, aggregates, cement, hospitals, universities, commercial buildings, and data centers. IPS offers excellent career growth opportunities and is expanding its talented workforce to meet rising demand. By joining IPS, you'll learn from industry experts and discover your potential while being part of a team committed to our shared values: Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Pay Rate Details

$28-$35 per hour

Benefits

• Paid Time Off (PTO)
• 401k Employer Match
• On-the-job training
• Tuition Reimbursement Program
• Medical, Dental, and Vision plans
• Safety shoe & glasses reimbursement

Equal Employment Opportunity

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Any offer of employment is contingent upon the successful completion of a background and driving record investigation.

Drug-Free Workplace

As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employed drug screen successfully.