Jobs · Customer Service · Massachusetts

Remote Client Specalist

GFI Team Ikigai · Boston, MA · 2 days ago
On-siteCustomer Service$65k–$85k/yrPart-time

About the role

Join GFI Team Ikigai, a trailblazer in financial literacy, to empower leaders globally with our innovative online tools and training.

Responsibilities

  • Establish and nurture trust with a portfolio of clients, ensuring their sustained progress and satisfaction.
  • Conduct compelling calls and virtual meetings, communicating with warmth and confidence to inspire and assist clients and team members.
  • Educate clients on core financial principles such as investments, insurance, savings, and strategies for financial protection using our resources.
  • Create tailored financial plans that align with clients' goals in budgeting, debt oversight, and retirement preparation.
  • Identify strategic upsell and cross-sell opportunities that add genuine value to clients' experiences and engagement with our offerings.

Requirements

  • U.S. citizen, 18+
  • Eligible after a successful background check
  • Exceptional communication skills with the capacity to explain complex financial ideas in clear, engaging ways
  • Proficiency with CRM systems (e.g., Salesforce), capable of maintaining accurate activity logs and generating insightful reports
  • Driven, entrepreneurial mindset paired with a passion for making an impact and a knack for discovering growth opportunities

Benefits

  • Performance-based compensation of $65k-85k/year for part-time commitment, potentially escalating to $100k+ for full-time associates
  • A flexible, customizable schedule designed for a seamless work-life integration in a fully remote setting
  • Leadership pathways and ongoing training designed to foster your professional and personal growth
  • Part-time engagement with the potential for full-time advancement contingent on performance

Similar jobs

Remote Client Consultant

GFI Team IkigaiLewiston, ME· 1 wk ago
RemoteCustomer Service$30k–$50k/yrapply on gfi-ikigai.discovered.ai