Remote Appointment Coordination

Job Overview

Responsibilities

• Proactively engage with potential clients through telephone calls, emails, and other communication channels to introduce our products and services.
• Qualify inbound and outbound leads to determine their specific needs and assess their potential as a sales opportunity.
• Effectively articulate the value of Reliable Forklift Sales' solutions to key decision-makers.
• Schedule qualified appointments, consultations, and product demonstrations for our field sales representatives.
• Maintain a clean and accurate database of all activities, lead information, and appointment details within our CRM system.
• Collaborate closely with the sales and marketing departments to ensure a seamless lead generation and follow-up process.
• Achieve and exceed weekly and monthly targets for qualified appointments.

Qualifications

• Proven experience in a similar role such as an appointment setter, telemarketer, inside sales representative, or sales development representative.
• Exceptional verbal and written communication skills, with a professional and confident telephone manner.
• Strong organisational and time-management skills, with the ability to manage multiple priorities effectively.
• Self-motivated and disciplined, with a proven ability to work independently in a remote setting.
• Proficiency in using CRM software and Microsoft Office Suite.
• A genuine interest in understanding client needs and providing them with suitable solutions.
• Experience within the industrial equipment or material handling industry is advantageous but not essential.

Benefits

• A competitive hourly rate of $18 - $22 USD per hour, dependent on experience.
• The flexibility of a fully remote working arrangement.
• Comprehensive training on our products, services, and internal systems.
• A supportive and collaborative team culture that values your contribution.
• Opportunities for professional development and career progression within a growing company.