Remote Administrative Assistant

About Our Client

This organization operates within the restoration industry, addressing urgent and stressful situations faced by customers. It supports its clients by providing timely restoration services through coordinated teams, aiming to alleviate customer stress during critical moments.

About the Opportunity

The Remote Administrative Assistant plays a key role in maintaining smooth daily operations by supporting the office team and coordinating crew schedules. This position serves as a central point of contact and organization, ensuring effective communication and operational efficiency that directly impact customer experience and team productivity.

Responsibilities

• Provide polite, empathetic, and professional assistance to customers and teammates via phone, email, and text.
• Cookordinate schedules and dispatch crews to required locations.
• Perform accurate data entry to maintain up-to-date job files and customer records.
• Deliver daily administrative support and assist other departments as needed.
• Organize digital files for easy access.

Requirements

• Excellent communication skills with a warm, professional phone and email presence.
• Proficiency in Google Workspace and ability to quickly learn new software.
• Strong organizational skills with ability to multitask and prioritize.
• Ability to remain calm under pressure and solve problems creatively.
• 3-5 years of administrative experience preferred.
• Experience in the restoration industry and working with third-party administrators preferred.

Pay Range and Compensation Package

Compensation ranges from $20.00 to $23.00 per hour, based on experience.

Benefits & Perks

• Paid Time Off
• Life Insurance fully funded by employer
• Training and Development programs
• 401(k) matching
• Comprehensive Medical, Dental, and Vision insurance plans

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.