Relocation Specialist (Outside Sales)

About the Role

As a Relocation Specialist, you will meet with customers in person to identify their needs and close sales deals. Your main duties include traveling to assigned territories to meet with potential and current customers, negotiating sales contracts, and educating clients about new products, updates, and features.

Responsibilities

• Manage all incoming property referrals and leads from assigned division/territory.
• Compile and submit prospects into CRM.
• Source and research businesses local to the sales territory.
• Conduct outside sales, including cold calls and online searches.
• Prepare and process quotes, from initiation to follow-up.
• Facilitate the booking of units.
• Generate leads from outside property referrals and third parties.
• Screen applicants and companies.
• Organize the signing of leases with the community and client.
• Participate in walking new move-ins with Property Management.
• Verify bank accounts when setting up a new unit.
• Communicate with property management throughout the sales process, especially at possession of the unit.
• Evaluate community needs by gathering information on payment, utilities, and cable/internet.
• Coordinate and process renewals.
• Develop relationships with current and potential clients, educating them on services offered.
• Maintain records of all sales leads and/or customer accounts in the provided CRM system.
• Guide and inform customers on how products or services can benefit them financially and professionally.

Requirements

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Bachelor’s degree in Marketing, Sales, Business, or related field OR at least five years of related experience.
• Ability to work cooperatively with others.
• 2-5 years of experience working in an outside sales position.
• Strong attendance, work ethic, and interpersonal skills.
• Knowledge of Fair Housing and OSHA standards and regulations.
• Highly effective communicator.
• Ability to travel out of state as required.
• Ability to execute job duties under stressful circumstances such as last-minute deadlines or other difficult situations.

Benefits

• Comprehensive benefits package, including 401(k) with company match.
• On-the-job training and development.
• Generous paid time off.
• Competitive compensation plan with bonus opportunities.
• Discounted apartment home.
• Opportunities for advancement.