Relocation Case Manager

About the role

This is a rare opportunity to play a hands-on role in preserving and improving affordable housing while directly supporting families through a significant transition. Over the next year, this community will undergo substantial upgrades — including renovated homes, new roofing, and improved common areas — designed to ensure long-term quality housing for the residents who call it home.

Responsibilities

• Serve as the primary point of contact for approximately 62 households during the renovation process.
• Help residents navigate temporary relocation logistics.
• Carefully coordinate accommodations and resources.
• Answer questions and solve problems.
• Provide consistent communication throughout the project.

Requirements

• Experience in case management, social services, property management, community engagement, or related fields is strongly preferred.
• Bilingual candidates are strongly encouraged to apply.
• Familiarity with HUD-assisted housing, resident services, or URA relocation is a plus, but not required.

Qualifications

• Organized and empathetic personality.
• Comfortable working directly with people during moments of uncertainty and disruption.

Skills

• Strong interpersonal skills.
• Ability to handle multiple tasks simultaneously.
• Effective problem-solving and conflict resolution skills.

Benefits

• Compensation ranges from $27–$36.75/hour plus benefits, depending on experience.
• This is a temporary, full-time, on-site position expected to last approximately 12 months, with the potential to become permanent.

Pay

$27 - $36.75/hour

Schedule

Full-time