Reintegration Case Manager

Benefits

• HRA (Health Reimbursement Arrangement)
• 401(k) matching
• Paid time off
• Flexible schedule
• Training & development

Reintegration Case Manager (CM) / Community-Based Rehabilitative Specialist (CBRS)

Location: Twin Falls, Idaho and surrounding communities.

Position Type: Full-Time or Part-Time

Schedule: Monday–Friday, primarily 9:00 AM–5:00 PM

Work Environment: Twin Falls, Idaho and surrounding communities. Work is completed in the field, with access to office locations as needed.

Position Overview

One Love Agency is seeking compassionate, motivated, and relationship-focused Case Managers (CM) and Community-Based Rehabilitative Specialists (CBRS) to support adults transitioning from incarceration back into their communities.

This position is ideal for someone who enjoys building relationships, empowering others, and making a direct impact in the lives of individuals working toward stability, independence, and positive community reintegration.

Responsibilities

• Provide Case Management and/or CBRS services to adults with mental health, behavioral health, and reintegration needs.
• Complete assessments and assist clients in identifying strengths, barriers, goals, and support needs.
• Develop individualized service plans in collaboration with clients and their support systems.
• Absorb clients in accessing housing, employment opportunities, educational resources, healthcare, transportation, and community services.
• Teach and reinforce independent living skills, coping skills, problem-solving skills, communication skills, and community integration strategies.
• Support clients in reducing barriers that contribute to instability and recidivism.
• Advocate for clients and assist them in navigating complex systems and community resources.
• Collaborate with probation and parole officers, treatment providers, employers, housing agencies, and other community partners.
• Maintain accurate, timely, and compliant documentation in accordance with Medicaid and agency standards.

Qualifications

• Bachelor's degree in Social Work, Psychology, Counseling, Criminal Justice, Human Services, or a related field preferred.
• Relevant experience may be considered in lieu of degree requirements where applicable.
• Experience working with mental health, substance use, justice-involved populations, or community-based services preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to build rapport while maintaining professional boundaries.
• Ability to work independently and collaboratively within a team environment.
• Valid driver's license, reliable transportation, and ability to travel throughout the service area.
• Experience with electronic documentation systems is a plus.

Preferred Experience

• Working with justice-involved or formerly incarcerated individuals.
• Probation, parole, corrections, or community supervision systems.
• Behavioral health and substance use treatment services.
• Housing and employment resource coordination.
• Case management or rehabilitation services.
• Motivational interviewing and strengths-based approaches.
• Community outreach, advocacy, and relationship building.

Compensation

Competitive pay based on experience and qualifications.

Pay is based on billable service hours and positive client outcomes.

Full-time staff generally maintain 30–40 hours per week.

Opportunities for advancement and leadership development within the organization.

Application

If you are passionate about helping individuals build stability, independence, and hope following incarceration, we encourage you to apply.

Submit your resume and a cover letter highlighting your experience and interest in reintegration services.

We look forward to learning more about you and discussing how you can make a difference through One Love Agency.