Case Manager (Crisis Stabilization)

About the Role

The Case Manager provides direct care and support services to the adult crisis population, assisting in the development and implementation of discharge planning activities for individuals in the Crisis Stabilization Unit (CSU). The role involves linking individuals to aftercare services, engaging them in these services, and participating in follow-up contacts to improve active participation. The Case Manager also assists with intake, admission, and developing aftercare plans based on individual strengths and needs.

Responsibilities

• Assist individuals with identifying aftercare needs and developing a discharge plan through interviews with the individual, family (when appropriate), the treatment team, and clinical staff.
• Participate in treatment team meetings to assist with discharge planning needs.
• Provide linkage to aftercare services by arranging appointments, transportation, and supports.
• Conduct follow-up and assistance to improve engagement in aftercare services and reduce recidivism.
• Monitor the individual's physical and emotional well-being and report unusual behavior or physical complaints to the direct supervisor or Charge Nurse.
• Assist in the admission and discharge process, including obtaining vital signs, conducting safety searches of individuals and their personal belongings, and orienting new individuals to the unit.
• Maintain clinical records and documentation according to agency policies.
• Assist in prevention and management of crisis situations; respond appropriately to crisis situations that may involve physical intervention, including the use of seclusion/restraint.
• Provide direct care for individuals as needed.
• Transport individuals to approved designated locations at discharge.
• Perform other duties as assigned.

Benefits

• Health Insurance through the State Health Benefit Plan of GA.
• Flexible Benefits such as dental, vision, life, and critical illness coverage.
• Retirement Plan with employer matching.
• 4 weeks of Paid Time Off, with increased accruals based on years of service.
• 10 paid holidays.
• 1 personal day.
• Qualifying employer for Public Student Loan Forgiveness.
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.