Relocation Agent

About the role

ProSource, a leader in the right of way, acquisition, and relocation industry, is searching for a Relocation Agent for various projects located in Minnesota. Headquartered in Minneapolis, MN, ProSource is poised for expansion and growth and are looking for the perfect Relocation Agent to add to our team. This position will be worked in Minnesota, with the ideal candidate living within commutable distance. The Relocation Specialist will be responsible for working directly and independently with businesses, homeowners, and tenants for review and eligibility of URA benefits as it pertains to relocation of displacees. This role represents independent execution within the mid‑level tier of ProSources Acquisition Career Framework.

Responsibilities

• Support the preparation of relocation plan development.
• Prepares and presents relocation notices and correspondence with those displaced.
• Assist those displaced in locating suitable housing in the community.
• Assist those displaced in locating community resources.
• Performs outreach to appropriate agencies and other stakeholders regarding relocation services.
• Meets regularly with ProSource management and client to discuss progress, problems, and plans.
• Assist those displaced in completing relocation claim forms.
• Coordinates meeting(s) and DSS inspections of replacement properties.
• Stay current on applicable HUDs relocation policies and procedures.
• Prepare necessary project documents, reports, and recommendations for client and ProSource management.
• Review cases for compliance and quality.
• Any other task as assigned.

Requirements

• Bachelor's degree in social work, Human Services, Real Estate, or equivalent on-the-job experience required.
• 3-5 years experience in administrating Uniform Relocation Assistance (URA) benefits; eligible project participants required.
• (Recognized State) Notary Public

Skills

• Demonstrated good judgement and decision-making skills.
• Excellent written and verbal communication skills.
• Ability to interpret and analyze complex/detailed data.
• Knowledge of social service programs and operations.
• Knowledge of laws and ethics pertaining to data privacy.
• Ability to utilize effective interviewing techniques.
• Ability to work with a diverse population, low income and individuals with mental illness and physical disability.
• Positive can-do attitude and resolution orientation and willingness to engage in a collaborative process.
• Strong proficiency in MS Office Suite.

Benefits