Relief Escrow Officer

About the role

We are looking to add a Relief Escrow Officer to our growing team. This role is dynamic and fast-paced, focusing on customer service and closing deals. The ideal candidate should possess exceptional decision-making skills, strong communication abilities, and the capacity to multitask.

Responsibilities

• Complete real estate escrow transactions by determining requirements
• Act as a neutral liaison between file parties, adhering to company policy, and monitoring and mitigating risk to the company
• Ensure all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
• Examine property titles, mortgages, and trust deed documents
• Prepare legal documents for the closure of the sale
• Complete closing by recording and filing documents, preparing, and distributing final closing statements and title

Requirements

• 2-4 years of escrow-related experience
• Experience directly handling escrow transactions as an escrow assistant preferable
• Openness to new technology and proprietary programs; adjusts easily to new workflow
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs
• Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Comfortable guiding and supporting future talent learning the business
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• Valid Licensing/Certification as required by applicable state

Qualifications

• High school diploma or equivalent

Skills

• Exceptional decision-making skills
• Strong communication skills
• Multi-tasking ability
• Passion for customer service
• Effective problem-solving
• Organizational skills
• Detail-oriented approach
• Ability to navigate internal and external resources
• Knowledge of MS Office suite
• Adaptability to new technologies

Benefits

Details about benefits are not specified in the provided job posting.

Pay

The pay range for this position is a reasonable estimate at the time of posting. It is based on a number of factors including job-related knowledge, skills, experience, business requirements, and geographic location.

Schedule

Details about the schedule are not specified in the provided job posting.