Relief Direct Service Advocate
YWCA of Western Massachusetts · Springfield, MA · 1 mo ago
Manufacturing$19/hrInternship
Primary Responsibilities
- Conduct shelter intakes as needed.
- Provide crisis intervention and counseling as needed.
- Help residents become acquainted with shelter and other residents and provide counseling to resident upon arrival.
- Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry area, shoveling, mopping, and take trash out).
- Enforce shelter rules and guidelines.
- Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area.
- Complete all required paperwork and maintain client records.
Qualifications
- Aceessory\'s degree plus 1 - 3 years of experience in human services;
- Experience working in residential setting;
- Familiarity with issues of domestic violence;
- Experience with survivors of gender-based violence and exploitation;
- Experience addressing the impacts of decisions and actions on multiple communities;
- Understanding of both interpersonal and structural racism and bias;
- Ability to represent agency from a management perspective in an active union environment;
- Excellent written and organizational skills including computer skills;
- Must be able to be covered by the agency's insurance policy;
- Physical Requirements: Must be able to lift 40 lbs.
Introductory Period
All employment at the YWCA begins with a 150-day Introductory Period.