Release of Information Specialist I

Location: University Health Truman Medical Center, Kansas City, Missouri

Department: Release of Information

Position Type: Full time

Work Schedule: 8:00 AM – 4:30 PM (40 hours/week)

About the role

As a Health Information Management (HIM) Specialist I, you’ll be one of the behind-the-scenes heroes who help make excellent patient care possible. You’ll keep medical records secure, accurate, and organized — all while supporting doctors, nurses, billing teams, and patients alike. From protecting privacy to powering research and supporting billing, your work keeps the hospital running smoothly. You’ll also be a key part of a friendly and collaborative HIM team — working alongside Specialists II–IV, supervisors, and other departments to keep things moving forward with a positive spirit. If you’re a detail-driven problem solver who loves helping people, staying organized, and keeping things confidential — we’d love to meet you!

Responsibilities

• Be the guardian of patient health records — ensuring they’re accurate, secure, and handled with care.
• Support smooth communication between departments by managing requests for medical records.
• Stay sharp on HIPAA, Joint Commission, CMS rules, and hospital policies — you’ll be our compliance champ.
• Keep the digital world in order by using EMRs and other tools (scanners, copiers, email, Outlook, etc.).
• Help the team analyze data for quality improvement and patient safety projects.
• Provide kind, responsive, and professional customer service to patients, families, and colleagues.
• Pitch in wherever needed to keep our HIM department running like a well-oiled machine.

Requirements

• High school diploma or equivalent
• Friendly and professional communication skills — written, spoken, and everything in between
• Great attention to detail and a love for staying organized
• Ability to juggle tasks and deadlines with ease
• Problem-solving skills and a willingness to learn
• Comfort with tech: Outlook, Word, PDFs, scanners, faxes, and other office gear
• Understanding of privacy rules and the importance of keeping patient info confidential

Nice-to-Haves (Bonus Points!)

• Experience with Cerner or Oracle EMR systems
• College-level medical terminology course (or equivalent knowledge)
• Speak, read, or write a second language
• AHIMA credentials (RHIT, RHIA, or micro-credentials)

Schedule

Work Schedule: 8:00 AM – 4:30 PM (40 hours per week)