Release Of Information Specialist

About the role

The Release of Information Specialist plays a vital role in supporting patient care by managing medical record requests, safeguarding confidential health information, and ensuring timely, accurate compliance with HIPAA and regulatory requirements. The role serves as a key resource for patients and providers, delivering exceptional customer service while coordinating high-volume requests in a fast-paced healthcare environment.

Responsibilities

• Process and fulfill medical record requests, ensuring accuracy, confidentiality, and compliance with HIPAA, state, and federal regulations.
• Retrieve, scan, transmit, and maintain patient records while ensuring proper documentation and file organization.
• Review and validate authorizations for the release of protected health information.
• Prioritize and manage high-volume requests from multiple sources within established turnaround times.
• Provide exceptional customer service by assisting patients, providers, and callers with record requests and related inquiries.
• Educate customers on privacy, confidentiality, and information release requirements.
• Respond to internal and external customer needs using available resources and established procedures.

Skills

• Emr, Epic, Health information management

Additional Skills & Qualifications

• 3 years of ROI experience (preferred)
• ROI Navigator Module in EPIC
• Strong customer service skills
• Maintain a high level of confidentiality / HIPPA
• Data entry and processing accuracy of 95%
• e-fax, use of PDF application

Requirements

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to specific elections, plan, or program terms.
• If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Torrance,CA.

Application Deadline

This position is anticipated to close on Jul 15, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.

About TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.