Relationships Manager

About the Company

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. We work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payments solutions globally. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees lead the payments industry through experience, innovation, and an ambitious spirit. Whether developing the next platform of secure payment systems or bringing electronic payments to new markets, our team is dedicated to the success of our customers, partners, and investors.

Verifone is proudly an in-office work culture, as we see immense benefits to career development and business results from colleagues being physically co-located.

Responsibilities

• Account Ownership: Manage and grow a portfolio of enterprise clients, ensuring retention and expansion.
• Customer Engagement: Build strong, long-term relationships with key stakeholders, acting as their primary point of contact.
• Solution Expertise: Leverage your knowledge of payment systems and hardware to provide tailored solutions that meet client needs.
• Problem Solving: Address complex challenges with creativity and urgency, ensuring customer satisfaction.
• Strategic Planning: Develop account plans, forecast revenue, and identify growth opportunities.
• Cross-Functional Collaboration: Work closely with technical teams, product managers, and support to deliver exceptional service.
• Market Insight: Stay informed on industry trends, competitive landscape, and emerging technologies.

Requirements

• 5+ years in enterprise account management or related sales role.
• Proven experience in the payments industry and hardware solutions.
• Exceptional communication and relationship-building skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and thrive in a fast-paced environment.
• Self-starter with a proactive mindset.
• Customer-centric with a passion for delivering value.