Relationship Manager Team Lead-Commercial Real Estate

San Francisco, CA 94104

About the role

The Relationship Manager Team Lead-Commercial Real Estate manages commercial loan relationships of all levels of complexity. Manages and provides guidance to CRE Relationship Managers in the negotiation and structure of deals. Independently generates and assists team with new business and relationships that will produce revenue from companies, sponsors, developers, and businesses. Generates deal flow directly from these clients/prospects and orchestrates a team approach to the relationship. Facilitates the team’s collaboration with product specialists, portfolio managers (credit, underwriting, transaction approvals/processing), and operational support specialists. Provides oversight and guidance in the origination, negotiation, structuring, pricing, underwriting, and closing of loans. Manages the team’s monitoring of portfolio quality and ensures compliance with applicable laws, regulations, and guidelines.

Responsibilities

• Develops and maintains relationships to generate direct deal flow.
• Coordinates the team approach to approving and closing new deals to grow assets and revenues while optimizing profitability (ROE).
• Orients, mentors, trains, and assists Relationship Managers.
• Leads troubleshooting of escalated issues.
• Monitors and assists with the most complex/high-risk deals.
• Monitors workload and quality of the team’s production.
• Promotes a team approach, drives group revenues while optimizing profitability (ROE).
• Works with assigned portfolio managers, engages with sponsors and borrowers on idea generation and relevant opportunities to expand relationships.
• Partners with management to create action plans that ensure the achievement of goals.
• Tracks production and revenue, and forecasts results for management based on existing pipelines.
• Works with assigned portfolio managers to ensure proactive monitoring of the credit quality of the portfolio through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting, properly analyzing financial information, and taking or recommending appropriate corrective actions based on acceptable levels.
• Ultimately responsible for managing the bank’s risk exposure to acceptable levels.
• Stays abreast of industry trends and market conditions that could impact the assigned portfolio of relationships and borrowers.
• Uses independent judgment and discretion to make decisions.
• Analyzes and resolves problems.
• May be responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning, and ensuring all staff comply with compliance requirements.
• Performs special projects and additional duties as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job and completes required compliance trainings.
• Accountable to maintain compliance with applicable federal, state, and local laws and regulations.
• Some travel may be required.

Requirements

• Undergraduate Degree (4 years or equivalent) in business, finance, or related field.
• 15+ years of experience in commercial lending.
• 5+ years of experience in Commercial Real Estate Lending Relationship Management and/or commercial lending sales.
• Credit training preferred.

Skills

• Expert knowledge of commercial lending credit, underwriting, and loan structuring skills.
• Expert analytical skills to understand financial and cash flow analyses.
• Highly developed negotiation skills in addition to excellent verbal and written communication skills.
• Highly organized with the ability to manage competing demands and deadlines.
• Computer proficiency in Microsoft Office applications including Word and Excel.
• Ability to mentor and lead a team.
• Strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross-functional insights.
• Aligns relationship-building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying the importance of effective relationships with customers and stakeholders.

Physical demands

The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving, or infrequent lifting.

Pay

$134,873.25 - $242,400.00

Benefits

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Detailed information.