Relationship Manager (Digital Assets)

Responsibilities

• Serve as a primary point of contact for The Tie's corporate access clients, delivering exceptional relationship management and support
• Provide a high-touch, white-glove client experience, ensuring client needs are anticipated and exceeded
• Manage and execute The Tie Innovator Webinar Series, including planning, coordination, and client engagement
• Assist in connecting protocols with relevant institutional partners through thoughtful, strategic introductions aligned with their core objectives
• Maintain strong attention to detail across all client interactions, deliverables, and internal coordination
• Track client activity, feedback, and engagement to inform relationship strategy and growth opportunities
• Cultivate strong, active relationships with institutional clients and partners to effectively identify and facilitate meaningful introductions between them and our protocol clients

Requirements

• Full-time client-facing work experience, working with crypto protocols and/or institutional investors
• Proven experience in relationship management or client-facing roles, preferably within crypto, fintech, or financial services
• Strong knowledge of capital markets, digital assets, blockchain protocols, and institutional crypto landscape
• A solid understanding of crypto, including DeFi, RWAs, smart-contract protocols, and other industry sectors is highly preferred
• Demonstrated ability to build trust and credibility with clients
• Excellent communication skills, both written and verbal
• Highly organized with strong attention to detail and the ability to manage multiple priorities
• Self-starter comfortable operating in a fast-paced, evolving environment
• Client-first mindset with a commitment to delivering high-quality service and experiences
• Passionate about digital assets (a major plus)

Benefits

• Competitive compensation (salary, bonus, and options)
• Health, dental, vision, and disability insurance
• Flexible paid time off
• A fast-paced and exciting work environment
• A strong teamwork-driven culture

Pay

Salary range: $90,000 - 115,000, Commensurate with experience

Schedule

Location: New York City preferred / remote considered