Relationship Management and Stakeholder Engagement

Roles & Responsibilities

• Serve as the primary liaison between transition management office and key client-facing teams, delivery organizations, and functional support leads.
• Build and maintain strong, trust-based relationship with senior client stakeholders and internal executives.
• Drive consistent stakeholder communication, ensuring transparency and alignment across transition services.
• Serve as a strategic advisor to project leads, offering support in planning, risk management, and best practices.
• Coach and advise project leads throughout the transition process to ensure business continuity and seamless transitions.
• Cookordination with transition managers to ensure consistent execution and compliance with processes.
• Demonstrate the ability to generate compelling stories (e.g. progress updates, next steps, addressing challenges) through structured content development.
• Ensure data integrity in dashboards, reports, and tools.
• Monitor KPIs, milestones, and success metrics across transitions.
• Publish and maintain reporting dashboards to pull updates as needed for internal reviews and status updates.
• Contribute to the evolution of standards, templates, and tools.
• Identify gaps and areas of improvement in processes, execution, reporting, and engagement.
• Capture lessons learned and embed the insights into future activities to enhance service delivery and performance.

Qualifications

• BACHELOR OF COMPUTER SCIENCE

Pay

Salary Range: $120,000- 130,000 a year

Benefits

• Discretionary Annual Incentive
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
• Family Support: Maternal & Parental Leaves
• Insurance Options: Auto & Home Insurance, Identity Theft Protection
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
• Time Off: Vacation, Time Off, Sick Leave & Holidays
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing