Jobs · Finance · Oklahoma

Relationship Banker I

First United Bank · Oklahoma City, OK · 2 days ago
FinanceFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, EEO, etc. Must preserve all substantive info. We need to parse the posting. Let's extract sections: - About the role: description of mission, culture, purpose, etc. The posting includes: "At First United Bank we are dedicated to building a culture of care in the communities we serve and we are committed to building lifelong, multigenerational relationships. We are also committed to using our collective talents to make our community a better, stronger, more stable place, one customer, one family, one company at a time. Our goal is to educate, empower, and inspire each person to reach their highest purpose, to realize their fullest potential, and to accomplish their greatest success. Top candidates must be passionate about this mission, instilling it in their team and serving others whether customers, employees or community members. This individual must establish significant and trusting relationships with customers, while using their creativity to find solutions that meet customer needs. The Relationship Banker will serve as the single point of contact for customers. This individual will be responsible for connecting with customers in order to understand how best to match their needs with First United Bank products and services, as well as mentoring employees to do the same. The ideal candidate will possess a positive attitude and an ability to establish and cultivate strong personal connections. This individual must be committed to precision and adhering to the policies and regulatory standards as they relate to the role." That's about role. - Responsibilities: essential duties list. Many bullet points. - Requirements: maybe employee specifications: High School Diploma strongly preferred, some college preferred, one year retail experience preferred, cash handling experience preferred, superior customer service skills required, basic mathematics, exact/accurate, ability to read/write/verbally communicate, manage time, work independently, good judgment, decision-making, critical thinking, multi-task, professional attitude/appearance, behave ethically, active listening. - Qualifications: maybe overlapping with requirements. Could combine? But we need separate sections only if content exists. Could treat "Employee Specifications" as Qualifications. - Skills: maybe list of skills like customer service, communication, mathematics, etc. Could be part of Requirements. - Benefits: "We Offer An award-winning culture where faith, financial well-being, personal development, and wellness are our foundation. We have consistently been named a Best Places to Work in Oklahoma recipient by OKC BIZAn opportunity to make a difference in the lives of others, where we embrace our communities and invest our time and our hearts into making a differenceOpportunities for personal and professional growth because in order to spend life wisely, we must find our calling, not just a job or careerExceptional benefits that include 401(k) matching contributions because we must have a vision for what our path to success looks like and a plan to sustain us along the wayThe YouFirst Wellness Program with wellness incentives and fitness membership reimbursement options because how we feel each day impacts our life and the lives of those around usEducational assistance and reimbursements" Also maybe "At First United Bank our purpose is to inspire and empower others to Spend Life Wisely. Do you GET to Spend Life Wisely in your career?" That's more about mission. - Pay: Not mentioned explicitly. No salary. So we should NOT include Pay section. - Schedule: Not mentioned. So omit. Thus sections: About the role, Responsibilities, Requirements (or Employee Specifications), Qualifications (maybe same as Requirements?), Skills (maybe list of specific skills), Benefits. We need to avoid duplication. Let's decide: - About the role: as above. - Responsibilities: list of essential duties. - Requirements: maybe "Employee Specifications" (education, experience, etc.) - Skills: maybe list of specific skill items like "Superior customer service skills required", "Basic mathematics", "Ability to effectively read, write, and verbally communicate", "Ability to manage time effectively", "Ability to use good judgment and exercise decision-making skills", "Critical Thinking", "Ability to multi-task", "Maintain a professional attitude and appearance", "Behave ethically", "Active Listening". Could be part of Requirements but we can separate. - Qualifications: maybe "High School Diploma strongly preferred. Some college is strongly preferred." Could be considered qualifications. But we already have education in Requirements. Might be redundant. Perhaps better to combine education/experience into Requirements and treat Skills as separate. Qualifications could be omitted if no distinct content beyond Requirements. But we need to include only if real specific content. Could treat "Employee Specifications" as Qualifications. Then Requirements could be the essential duties? Actually essential duties are responsibilities. So we have: - About the role - Responsibilities (essential duties) - Qualifications (Employee Specifications) - Skills (maybe derived from same list but we can split: some are skills like customer service, communication, mathematics, etc.) - Benefits We need to ensure we don't duplicate content. Let's extract each piece precisely. First, About the role paragraph(s). We'll combine into a few

elements. Second, Responsibilities: list of essential duties. We'll create

  • for each duty. Third, Qualifications: Employee Specifications bullet list. Fourth, Skills: maybe list of skill items that are not covered in Qualifications? But Qualifications already includes many skill-like items. Could we treat Qualifications as education/experience and Skills as abilities? Let's parse Employee Specifications: "Employee Specifications High School Diploma strongly preferred. Some college is strongly preferred. One year of retail experience is preferred. Cash handling experience is preferred. Superior customer service skills required. Basic mathematics to solve problems. Requires being exact or highly accurate with daily work. Ability to effectively read, write, and verbally communicate with customers and co-workers. Ability to manage time effectively and work independently, without close supervisor. Ability to use good judgment and exercise decision-making skills. Critical Thinking – requires logic and reasoning to identify solutions, conclusions or approaches to problems. Ability to multi-task. Maintain a professional attitude and appearance. Behave ethically while at work or outside your work environment. Active Listening – Actively looking for ways to assist customers. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate." These are a mix of education/experience, skills, abilities. Could split: Education/Experience: High School Diploma, Some college, One year retail experience, Cash handling experience. Skills/Abilities: Superior customer service skills, Basic mathematics, exact/accurate, ability to read/write/verbally communicate, manage time, work independently, good judgment, decision-making, critical thinking, multi-task, professional attitude/appearance, behave ethically, active listening. Thus Qualifications could be education/experience; Skills could be the abilities list. Let's do that. Qualifications section: list of education/experience preferences. Skills section: list of abilities/skills. Benefits: list of benefits. Now ensure we don't include boilerplate like EEO, application instructions, etc. Also remove duplicated lines. We need to preserve all substantive information. Let's capture all substantive content from posting. Let's rewrite About the role: combine paragraphs. Paragraph 1: "At First United Bank we are dedicated to building a culture of care in the communities we serve and we are committed to building lifelong, multigenerational relationships. We are also committed to using our collective talents to make our community a better, stronger, more stable place, one customer, one family, one company at a time. Our goal is to educate, empower, and inspire each person to reach their highest purpose, to realize their fullest potential, and to accomplish their greatest success." Paragraph 2: "Top candidates must be passionate about this mission, instilling it in their team and serving others whether customers, employees or community members. This individual must establish significant and trusting relationships with customers, while using their creativity to find solutions that meet customer needs. The Relationship Banker will serve as the single point of contact for customers. This individual will be responsible for connecting with customers in order to understand how best to match their needs with First United Bank products and services, as well as mentoring employees to do the same. The ideal candidate will possess a positive attitude and an ability to establish and cultivate strong personal connections. This individual must be committed to precision and adhering to the policies and regulatory standards as they relate to the role." That's about role. Now Responsibilities: essential duties list. Let's extract each duty bullet: - Maintains a basic knowledge of all First United Bank products, services, procedures, policies and appropriate regulatory issues relating to daily job functions including but not limited to: Bank Secrecy Act; Privacy; Fair Lending; Regulation E; deposit, transaction and loan accounts. - Follows proper procedures accurately and efficiently for all customer-servicing activities performed. - Retains existing customers and develop new customer relationships. - Serves as customers' single point of contact on all First United Bank products and services. - Consistently meets and often exceeds performance goals and actively participate in all sales campaigns; promote new products and services and educate customers and peers within the bank. - Participates in all meetings, banks functions, and customer appreciation/community events as requested or assigned by supervisor. - Consistently meet customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty. - Identifies and match customer product needs with First United Bank products and services by interviewing customers and discussing their financial needs including making referrals to other staff members and departments to ensure customer needs are met. - Opens new accounts, certificates of deposit, and all other ancillary products offered by the bank; answers customer questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system. - Assist customers with routine questions and requests: balance inquiries, temporary statements, check copies, stop payments, holds, online banking, ACH, automatic funds transfer, direct deposit, wire processing, coin processing, notary services, and privacy. - Serves customers by processing a variety of transactions quickly with minimal or no errors according to established First United Bank policies and procedures; including but not limited to: accepting checks for cash and deposit; money orders, savings bonds, traveler’s checks, cashier’s checks, accepting and processing payments for loans and other services. - Maintains appropriate drawer limits, perform cash versifications and vault duties. - Verifies all transactions, places holds as appropriate and proves cash drawer upon completion of assigned shift to ensure compliance with First United Bank standards policies. Seeks assistance as needed to resolve proof discrepancies. - Proactively resolve customer complaints, problems, or other issues. - Reviews and resolves account issues listed in insufficient and exception reports on daily basis: assists customers with account charge-off repayment plans. - Performs security functions by opening and closing bank and vault, and ensuring overall safety and security of bank grounds. - Masters the Primary Purpose and Essential duties of the Relationship Banker I position. We'll put each as
  • . Now Qualifications (education/experience): - High School Diploma strongly preferred. - Some college is strongly preferred. - One year of retail experience is preferred. - Cash handling experience is preferred. Now Skills (abilities/skills): - Superior customer service skills required. - Basic mathematics to solve problems. - Requires being exact or highly accurate with daily work. - Ability to effectively read, write, and verbally communicate with customers and co-workers. - Ability to manage time effectively and work independently, without close supervisor. - Ability to use good judgment and exercise decision-making skills. - Critical Thinking – requires logic and reasoning to identify solutions, conclusions or approaches to problems. - Ability to multi-task. - Maintain a professional attitude and appearance. - Behave ethically while at work or outside your work environment. - Active Listening – Actively looking for ways to assist customers. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate. Now Benefits: We need to extract benefits list: From posting: "We Offer An award-winning culture where faith, financial well-being, personal development, and wellness are our foundation. We have consistently been

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