Reinsurance Operations Manager

About Hippo

Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most. Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement. If you're energized by building what's next, we'd love to meet you.

About the role

We are currently recruiting a Reinsurance Operations Manager, who will work in a fast-paced, cross-functional capacity leading our day-to-day reinsurance operations while also serving as the primary business liaison for our ReAcct ceded reinsurance system. You will work closely with the Reinsurance Operations Sr. Manager, Reinsurance Procurement, Accounting, Data, and IT teams to ensure that new and renewal reinsurance contracts are set up appropriately within the ceded reinsurance subledger and that all aspects of reinsurance operations are performed accurately and on time. This includes the generation of cession and billing statements within the ceded reinsurance subledger as well as tracking outstanding receivables and payables with our reinsurance partners. You will also be the subject matter expert for the Company's ReAcct system, partnering with IT and external vendors to support the key deliverables from the Reinsurance Operations department.

Responsibilities

• Learn and understand the current insurance and reinsurance processes and procedures used to record and maintain data necessary for reinsurance-related operational activity, financial accounting, reporting, and analysis
• Review ceded reinsurance contractual terms for new and renewal reinsurance programs, tracking new business communicated by Business Development/Program Management and coordinating with the Reinsurance Procurement team
• Partner with the Data and IT teams to define data requirements (e.g., coverage codes and other adjustments) needed to ensure accurate contract setup
• Lead new and renewal program and reinsurance contract set-up (Quota Share and Excess of Loss); including partnering with the Data and IT teams to define data requirements, testing, and validating key system deliverables
• Oversee reconciliations between the ceded reinsurance subledger and source systems; investigating and resolving any material variances
• Manage the reinsurance cash application process, approving settlement details, and overseeing monthly reporting to the Treasury Department
• Ensure billing statements are issued to the market per contractual terms, and resolve broker queries and due-to/due-from settlements on a timely basis
• Oversee all aspects of the ReAcct ceded reinsurance subledger by monitoring capacity, performance, and ongoing enhancement of the system, partnering with IT and external vendors to support the financial close, SOX compliance, and reporting needs of the Reinsurance Operations department