Rehabilitation Technology Supplier

Duties And Responsibilities / Essential Functions

• Develops new referral sources and clients through professional presentation to potential referral sources and medical personnel.
• Utilizes all appropriate, ethical, and legal avenues to create and maintain business.
• Completes proper evaluations to ensure appropriate recommendations for equipment that will best serve the client’s specific need.
• Ensures evaluations are completed and orders are entered in a timely manner and that all necessary client intake information is documented and forwarded to the correct branch administration.
• Responsible for assisting with the procurement of letters of medical necessity and/or appropriate medical documentation.
• Affords assistance in the timely completion of work orders which may involve, but is not limited to, research of components, calculation and extension of equipment prices, responding to requests for additional information and preparation of quotes for clients, referral sources and insurance companies.
• Provides follow-up on work orders to ensure timely receipt and delivery.
• Responsible for ensuring proper and timely delivery of equipment to client.
• Ensures necessary fitting adjustments and equipment modifications occur to guarantee the best possible product for the client.
• Ensures proper client education occurs regarding equipment use, safety and financial considerations.
• Maintains knowledge of products, services, techniques, and clinical skills necessary to complete responsibilities.
• Maintains knowledge and adheres to NSM’s policies and procedures including Infection Control and Equipment Management policies.
• Supports with quarterly physical inventory count as needed.
• Maintains knowledge and adheres to NSM’s policies and procedures including Infection Control and Equipment Management policies.
• Assists patients in determining the appropriate complex equipment by conducting a comprehensive evaluation.
• Establishes relationships with physicians and other health care providers to increase positive exposure to increase sales for National Seating & Mobility.
• Maintains relationship with Referral Sources.
• Acts as a liaison between the company, the patient, and healthcare agencies.
• Travels throughout assigned territory to call on regular and prospective customers.
• Displays or demonstrates products using samples or brochures.
• Supports the Estimated date of delivery to patients.

Required Education, Experience & Competencies

• ATP Certification from RESNA, or active pursuit of an ATP Certification.
• Previous durable medical equipment/medical device experience is preferred.
• Preferably with 1-3 years of experience in complex rehab.