Rehab Pt. Services Rep./Insurance Verifier, Lead - Outpatient - Days

Hourly Pay Range: $21.08 - $31.62. The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

About the role

Location: Skokie Hospital, Skokie, IL

Full-time, 40 hours per week

Schedule: Monday–Friday, 9:00 AM–5:30 PM

Required travel: None

Responsibilities

• Greets and registers patients.
• Collects and analyzes all required data necessary to pre-register and register patients.
• Interacts with patients, their representatives, employers, and others in person or over the telephone; reviews new and previously recorded information.
• Analyzes and electronically records data and processes transactions into the hospital computer system.
• Follows HIPAA, payer, and other applicable regulations and standards for registration.
• Uses online physician ordering systems to retrieve and interpret physician orders/HMO authorizations for service and/or appointment schedules; enters appropriate codes into the computer system.
• Contacts physicians or physician office staff for additional clinical information.
• Attends lead PSR/IV meetings and cascades information to the team.
• Creates PSR/IV team schedules in conjunction with the Manager.

Requirements

• High school diploma or GED required; Associate Degree in Business or Healthcare-related field preferred.
• Minimum of three to five years of registration, scheduling, or customer service experience in a healthcare setting preferred.
• Knowledge of health insurances, medical terminology, and anatomy preferred.
• Strong data entry and keyboarding skills, and knowledge of Microsoft Office suite preferred.
• Valid driver’s license is required if the incumbent is selected to perform related duties at an off-site location. If incumbent uses their personal vehicle, they must maintain automobile liability coverage as required by law.
• Manual dexterity to operate various office machines required.

Benefits

• Premium pay such as shift, on-call, holiday, and more based on an employee’s job (for eligible positions).
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Career pathways to promote professional growth and development.
• Various medical, dental, pet, and vision options.
• Tuition reimbursement.
• Free parking.
• Wellness program savings plan.
• Health savings account options.
• Retirement options with company match.
• Paid time off and holiday pay.
• Community involvement opportunities.