Patient Service Representative/Insurance Verifier - Rehab Services
What You Will Do
- Under general supervision and according to established policies and procedures, responsible for providing pre-registrations, registrations, order management.
- Collecting, analyzing and recording demographic, insurance/financial and clinical data from multiple sources and obtaining other information and signatures necessary for the above processes.
- Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured.
- Ensuring the needs of patients and their families are met and that they understand the hospital’s revenue cycle expectations, including resolution of personal liabilities through various payment options.
- Contacting third party payers for verification of benefits and satisfaction of pre-certification requirement for services.
- Coeordinating with physician offices on financial, coding, surgical scheduling processes, coordination of insurance benefits.
- Ensuring compliance with payer requirements and correctness of registration.
What You Will Need
- A high school diploma or GED.
- One year of experience (required) of obtaining authorization, verifying insurance benefits, and knowledge with workers' compensation.
- Knowledge of health insurances, medical terminology, and anatomy.
- One year of call center experience, preferred.
- Strong data entry and keyboarding skills.
- Knowledge of Microsoft Office Suite.
- Bilingual skills, preferred.
Benefits
- Premium pay such as shift, on call, holiday and more based on an employee’s job.
- Incentive pay for select positions.
- Opportunity for annual increases based on performance.
- Career Pathways to Promote Professional Growth and Development.
- Variety of Medical, Dental, Pet and Vision options.
- Tuition Reimbursement.
- Free Parking.
- Wellness Program Savings Plan.
- Health Savings Account Options.
- Retail Options with Company Match.
- Paid Time Off and Holiday Pay.
- Community Involvement Opportunities.
About the Role
Position Highlights: Patient Service Rep/Insurance Verification (Rehab Services)
Location: 4201 Winfield Road, Warrenville, IL
Full-Time, 40 hours weekly
Hours: Monday through Thursday 10:00am to 6:30pm, Friday 7:30am to 4:00pm
Qualifications
High School Diploma or GED
One year experience (required) of obtaining authorization, verifying insurance benefits and knowledge with workers' compensation
Knowledge of health insurances, medical terminology and anatomy
One year call center experience, preferred
Strong data entry and keyboarding skills
Knowledge of Microsoft Office Suite
Bilingual skills, preferred
Skills
None specifically listed
Benefits
See above
Pay
$19.89 - $28.84 per hour
Schedule
Monday through Thursday 10:00am to 6:30pm, Friday 7:30am to 4:00pm
Company Information
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence.
For more information, visit www.endeavorhealth.org.