Regulatory Support Specialist, Career (Parent Req to 173433 )

Job Responsibilities

• Performs duties of cNet Administrator (Regulatory Compliance Management Tool), gNet Administrator (Case Management Governance Tool), WebDocs Administrator (Regulatory Records Archive), Guidance Document Administrator, and SharePoint Administrator.
• Provides document posting support for WebDocs.
• Provides support in identifying, testing, and implementing enhancements to tools and applications.
• Affords assistance in documenting department processes and procedures for the systems/tools and/or guidance documents.
• Prepares and/or coordinates the production of regular or ad hoc metrics and operational reports.
• Provides training on systems/tools for new and existing users.
• Demonstrates expertise in department and enterprise applications and software in support of department objectives and utilizes this expertise to support clients, including addressing issues and answering questions.

Qualifications

• Minimum: Bachelors Degree or equivalent experience
• Job-related experience, 2 years