Regulated Messaging Product Manager

Location: Charlotte, North Carolina (Onsite)
Duration: 12 months

About the role

This position is for a Product Manager responsible for product planning and execution for Data Retention and Supervision technologies for Electronic Communication data. The role involves gathering and prioritizing product and customer requirements, defining the product vision, and collaborating with engineering, supply chain, marketing, operations, and support teams to meet financial and customer satisfaction goals while ensuring initiatives align with the company's overall strategy.

Responsibilities

• Define the product strategy and roadmap.
• Gather and represent customer needs and requirements.
• Deliver requirements documents with prioritized features.
• Drive new product enhancements through the development lifecycle.
• Perform product demonstrations and orchestrate customer training.
• Propose and manage the overall budget to ensure success.
• Develop and manage the core positioning and messaging for the product.
• Deliver monthly metrics, including volume, savings, and expenses with forecasts.
• Manage beta and proof-of-concept programs with early-stage products.
• Maintain expertise regarding alternative and competing products.
• Work with external third parties as required.

Requirements

• Bachelor's or Master’s degree in Information Technology or a related field.
• 7+ years as an Information Technology professional, with 3-5 years in Product Management.
• Demonstrated success in defining and launching products.
• Prior experience in a high-volume production environment.
• Experience and understanding of regulatory requirements for retention, supervision, and discovery of electronic communication.

Skills

• Strong understanding of the product management discipline.
• Exceptional executive presentation and communication skills.
• Excellent analytical, influencing, and problem-resolution abilities.
• Strong leadership qualities and excellent organizational skills.
• Ability to manage complex priorities in a fast-paced environment.
• Proficiency with technology deployment processes.
• Business Analyst (Domain Experts).

Preferred Qualifications

• Experience working in a highly regulated financial institution.
• Product Management Certification.
• Experience with Archival, Messaging, Data Analytics, and Data Management technologies.

Benefits

• Supplemental benefits including medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for consultants and a certified Career Coach.