Platform Product Manager

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

About the role

We are seeking a Platform Products Manager accountable for the day-to-day performance of key customer service and/or sales platform(s) and execution of the relevant platform product strategy. This role will define and deliver platform features that enhance customer experience and operational efficiency.

Responsibilities

• Produces prioritized platform product roadmaps based on business and customer needs and feedback.
• Develops and presents business cases in support of the prioritized roadmap.
• Leads collaborative, cross-functional project teams in execution of platform product initiatives, including:
  • Driving projects and features through enterprise project intake process, governance reviews, risk assessments, and approval processes.
  • Sizing, documentation, and compliance/regulatory alignment around product/feature requirements.
  • Documentation of approvals of key project decisions and logged changes.
  • Engaging with appropriate vendors, including review and approvals of statements of work and change orders.
  • Documenting project acceptance criteria and evidence submission.
  • Prioritizing product features, enhancements, and bug fixes using data-driven decision making.
• Serves as a liaison between technology teams, vendors, operations, and business stakeholders.

Requirements

• Bachelor's degree from an accredited college/university (advanced degree preferred).
• 5+ years of relevant professional experience.
• Strong digital platform product management experience – preferably within the retail banking space, with experience in managing privacy, regulatory, and compliance matters.
• Proven ability to assess, validate products, services, and solutions, including an understanding of the QA process.
• Experience selecting, engaging, and managing technology vendors and third-party partners.
• Excellent verbal and written communication skills.
• Proven ability to work collaboratively with diverse stakeholders across the enterprise.
• Strong critical thinking skills that result in effective decisions supported by rigorous analysis.

Pay

The salary range for this position is $75,000 - $145,000 per year plus a bonus. Final compensation will be determined by location, skills, experience, qualifications, and the level at which the position is filled.

Benefits

• Medical, dental, and vision insurance.
• 401K.
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups led by team members passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.