Product Manager, Messaging Enablement Platform

About the role

We are seeking a Product Manager to lead the Messaging Enablement Platform (MEP). In this role, you will define and drive the vision, strategy, and roadmap for the tools, workflows, and platform capabilities that empower internal teams across Netflix to create, manage, and optimize messages that delight our members.

Responsibilities

• Define and drive the vision, strategy, and roadmap for the tools, workflows, and platform capabilities that empower internal teams across Netflix to create, manage, and optimize messages that delight our members.
• Develop a deep understanding of what each internal team needs, synthesize those inputs into a coherent platform strategy, and translate that strategy into a prioritized roadmap that reflects the highest-leverage opportunities across all stakeholders.
• Lead a cross-functional team of stunning colleagues across engineering, design, and data science, and collaborate with other enablement teams across Netflix to identify and build on common foundations.

Requirements

• 8+ years of experience building products with an internal enablement or platform focus, with a proven record of prioritizing and successfully launching impactful capabilities.
• Demonstrated experience building scalable tools and platform capabilities that serve a diverse set of internal stakeholders with a consumer-facing objective.
• Proven ability to synthesize broad stakeholder input into a coherent strategy and communicate prioritization decisions clearly and credibly.
• Strong track record of building collaborative, trust-based relationships with both internal customers and engineering teams.
• Expertise in developing vision, strategy, and roadmap for a cross-functional space, incorporating broader business context.
• Experience with A/A and A/B testing.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business Administration, or related field.
• Experience with consumer messaging or notifications domain is a strong plus; familiarity with how messaging systems work at scale will accelerate impact in this role.
• High attention to detail, with the ability to connect day-to-day work to big-picture goals.

Skills

• Stakeholder-first mindset & partnership: Genuinely curious about what internal teams need and why. Skilled at listening deeply, asking the right questions, and synthesizing diverse, sometimes competing, perspectives into a coherent point of view. Creates a collaborative dynamic where internal customers feel heard, understand tradeoffs, and are invested in shared outcomes. Builds an equally tight, trust-based relationship with the engineering team that builds MEP.
• Visionary & systems thinker: Able to take a wide range of stakeholder inputs and translate them into a clear, well-reasoned vision, strategy, and prioritized roadmap. Makes the hard calls on what to build and what to defer, and provides clarity even when the path forward is ambiguous. Comfortable with complex, interconnected systems; adept at identifying the highest-leverage opportunities and designing scalable, flexible solutions that serve multiple use cases.
• Communication & influence: Demonstrates clear, direct, and adaptable written and verbal communication. Able to translate complex technical concepts for diverse audiences, communicate both high-level vision and detailed requirements, and align cross-functional partners around shared goals.
• Technical acumen & AI-first mindset: Possesses a strong technical background with the ability to engage in productive debate with both technical and non-technical partners. Actively leverages AI tools for rapid prototyping and workflow acceleration, bringing a practical, hands-on orientation to AI as a tool to use every day.

Benefits

• Comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits.
• Paid leave of absence programs.

Pay

$440,000.00 - $725,000.00

Schedule

Hybrid model, with some travel to Los Gatos and Los Angeles required.