Registry Administrator

Location: Within commuting distance of one of our campuses in Birmingham, Blackburn, Bradford, Bristol, Doncaster, Beckenham or Redcar

Contract: Permanent, Full Time

About Us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system. Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that findings from our research benefits all schools, teachers and leaders.

About The Role

An exciting opportunity has arisen for a Registry Administrator to join the National Institute of Teaching within our Registry Services team. This role offers a fantastic opportunity to develop your Registry knowledge and gain valuable experience in a supportive environment. This role plays a crucial part in our student administration service, ensuring an exceptional and efficient service for all students and wider institutional stakeholders.

The role is predominantly hybrid with the need to be on site at least once a fortnight. The role will, on occasion, require travel to other sites across the country, and travel expenses will be paid.

Responsibilities

• Triage departmental email enquiries and be the first point of contact for students and stakeholder enquiries to Registry Services.
• Administer student records including personal details, enrolment records, assessment and progression records, student change of circumstances, and any other data relating to the student journey.
• Liaise with relevant external stakeholders to ensure accurate record keeping and smooth administration of the PGCE programme.
• Administer internal and external student record systems, ensuring they are kept accurate and up to date at all times.
• Assist with administering records including registration, attendance, bursaries, and updates to student circumstances.
• Support work relating to assessments and awards including examination boards, academic misconduct, Turnitin, and results processing.
• Assist with collation of assessment evidence for QTS and PGCE processes, support of QTS and PGCE assessment panels, and processing results outcome letters.
• Actively monitor assessment and report data, proactively prompting stakeholders to complete records where compliance issues are identified.
• Support administration surrounding the onboarding of trainees or participants onto the programme, including processing DBS and safer recruitment checks where required.
• Support processes relating to extensions and extenuating circumstances.
• Support academic casework administration.
• Support graduation and award processing, including production of data for graduation ceremonies and administration relating to the production of award documents such as certificates and transcripts.

Requirements

Essential Criteria

• A commitment to the aims of the National Institute of Teaching.
• An interest in the education sector and a belief in the value of teachers and school leaders.
• Excellent organisational skills and attention to detail.
• Excellent interpersonal and written communication skills.
• Proficient in the use of MS Office software packages, such as Word, Excel, and Outlook, as well as search engines and online databases.
• A proactive approach that focuses on solutions.
• Highly proficient in administering and proactively monitoring processes which drive successful reporting.
• A sensitivity to the requirements of different audiences and an ability to adapt style appropriately.

Desirable Criteria

• Previous experience of working in a remote and geographically distributed team.
• Previous experience in the education sector.
• Experience of using student record systems, management information systems, and/or online learning environments.
• Experience of higher education assessment processes including marks entry, assessment boards, and results and awards processing.
• Experience of using Turnitin.
• Experience of Student Finance rules and regulations.
• Experience of administering all aspects of student records for those on Higher Education programmes.
• Previous expertise of supporting training in the education sector, especially within ITE.

Benefits

• Highly competitive pay and pay progression opportunities.
• Flexible start and end working times.
• Flexible working opportunities, including significant scope for hybrid working.
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year).
• Entry to the highly valued Local Government Pension Scheme.
• Excellent opportunities to develop your skills and experience and to progress your career.
• A stimulating, supportive, and rewarding working environment with a dedicated team of likeminded professionals.

Pay

£28,598 per annum (plus London weighting if applicable).

Closing date: 19 August 2026

Interview date: 3 September 2026

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check as a condition of employment.