Records Administrator

About the job

Title of the Position: Records Administrator

We are looking for a detail-oriented Credentialing & Records Administrator to verify provider/physician credentials using public and open-source directories, and to maintain accurate, well-organized records across our systems. This role is critical to ensuring compliance, data integrity, and audit-readiness for all provider-related documentation.

Key Responsibilities

• Verify doctor/provider credentials (licenses, certifications, registrations) using open directories such as state medical board websites, NPI registry, DEA database, and other public verification sources
• Cross-check credential data for accuracy, completeness, and expiration dates; flag discrepancies or red flags for follow-up
• Maintain and update credentialing records in a centralized tracker or database, ensuring version control and audit trail
• Organize and file physical/digital documents systematically (naming conventions, folder structures, retention schedules)
• Conduct periodic re-verification of credentials per compliance timelines
• Cook up with internal stakeholders (compliance, sales, quality) to resolve missing or outdated information
• Prepare summary reports on credentialing status for management review
• Ensure confidentiality and secure handling of sensitive provider data

Required Qualifications

• Associate's or Bachelor's degree (Healthcare Administration, Business, or related field preferred)
• 1–3 years of experience in administration
• Strong attention to detail and organizational skills

Additional Information

Nivagen to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

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