Registration Specialist, Psych

About the role

Make an Impact! In this role, you will be the first person that Patients and Families will interact with when entering the Psychology Department at Bryn Mawr Rehab Hospital. You will not only act as ambassador for exceptional customer service, but will also be responsible for data entry and the verification of all patient demographic, insurance, and financial information. In this specialist role, you will schedule for both inpatient and outpatient psychology and neuropsychology appointments, understanding both medical and behavioral health insurance verification and responsible for verifying patient insurances for all service types.

Responsibilities

• Act as ambassador for exceptional customer service
• Data entry and verification of patient demographic, insurance, and financial information
• Schedule for both inpatient and outpatient psychology and neuropsychology appointments
• Understand and verify medical and behavioral health insurance
• Verify patient insurances for all service types

Requirements

• Two or more years of patient registration and/or financial counseling experience preferred
• Strong knowledge of medical and/or behavior health terminology preferred
• Strong organizational skills, detail oriented, and able to handle multiple tasks simultaneously
• Strong problem-solving skills and problem resolution skills required
• Experience with electronic medical record scheduling or registration applications, use of multiple databases, as well as working knowledge of the internet, word, excel and email
• Excellent verbal and written communication skills required

Qualifications

• High school diploma or equivalent required

Skills

• Strong knowledge of medical and/or behavior health terminology
• Strong organizational skills
• Detail oriented
• Able to handle multiple tasks simultaneously
• Strong problem-solving skills
• Problem resolution skills
• Experience with electronic medical record scheduling or registration applications
• Use of multiple databases
• Working knowledge of the internet, word, excel and email
• Excellent verbal and written communication skills

Benefits

• Up to 120 hours of paid time off per year based on your Full or Part Time status
• Employee discounts to various activities, services, and vendors
• Free employee parking

Pay

• $6,000

Schedule

• Shift: 8AM-2:30PM (Mon-Fri)