Registration Specialist - Part-time, Evenings
River's Edge Dental Clinic · St Peter, MN · 6 days ago
Administrative$17.64–$25.53/hrPart-time
Location: 1900 N Sunrise Dr, Saint Peter, MN, 56082, United States
Responsibilities
- Greet patients and visitors in a prompt, courteous, and helpful manner.
- Register patients and verify patient demographics, updating as indicated, including verification of billing information.
- Assist patients with ambulatory difficulties.
- Answer telephone and route as appropriate.
- Coordinate paperwork and distribute necessary forms to various departments.
- Maintain work area and lobby in neat and orderly manner.
- Maintain confidentiality and privacy in matters relating to patient/family.
- Adhere to River's Edge Hospital & Clinic policies and procedures.
- Maintain levels of quality that meet or exceed customer expectations through process improvement and a team-oriented approach.
- Work with other staff to ensure that departmental goals and objectives are met.
- Report accurately and timely to those who require information.
- Work Excellian Registration work queues as assigned.
- Initiate problem-solving and conflict resolution skills to foster effective work relationships with peers.
- Attend meetings as required.
- Provide good communication and work effectively with co-workers, other departments, and staff to ensure departmental goals and objectives are met.
- Arrive and leave work on time.
- Perform work as assigned/required.
- Maintain current awareness of changes in departmental and River's Edge Hospital & Clinic procedures and events by reviewing routed and posted information.
- Schedule patients from Emergency Department requiring IV Therapy as needed.
Departmental Responsibilities
- Maintain cash drawer.
Other Duties
- Maintain working knowledge of facility fire and disaster plans, accurately and efficiently perform duties in the event of drills and related actual situations.
- Participate in facility committees and work teams as appropriate.
- Maintain confidentiality of patient, physician, and employee information.
- Assist in the orientation and training of new employees and/or students.
- Complete special projects and perform other related duties, as assigned.
Requirements
- High school graduate or GED.
- Prefer one year work experience, preferably in a medical office setting.
- Knowledge of medical terminology desirable.
- Experience with computers and other office equipment.
- Excellent skills in oral and written communication, including grammar, spelling, and use of punctuation.
- Ability to manage a complex work environment.
- Ability and willingness to exhibit behaviors consistent with principles for service excellence.
- Typing ability of 50 wpm.
- Ability to maintain effective relationships with patients, employees, and the public.
- Ability to work with limited supervision while following directions given.
Schedule
This is a part-time, .75 FTE (60 hours per two weeks) position, working evening shifts from 3:00 to 9:30 pm.
A typical schedule is as follows:
- Week 1: Monday, Wednesday, Thursday, Friday, Saturday
- Week 2: Monday, Tuesday, Wednesday, Thursday, Friday
Pay
Base pay: $17.64 - $25.53 per hour
Benefits
- Medical, dental, vision, and life insurance
- National Certification Bonus
- PERA Public Retirement Association of Minnesota (defined pension benefit plan)
- 457 Retirement plans
- Employer-paid parental leave
- Flexible Spending & Health Savings Accounts
- Employee referral bonus
- Longevity Bonus
- Voluntary accident, critical illness, and hospital indemnity insurance
- Employer-paid short-term disability
- Clothing Allowance
- Tuition reimbursement and Student Loan Forgiveness
- Free membership to LiveWell Fitness Center