Registration Specialist -Part time

Part time, 3 days per week – 8:00 am–4:30 pm

About the role

The Registration Specialist is responsible for check-in, preregistration, registration, preadmission, and admission. These functions include obtaining accurate and thorough demographic information, ensuring compliance with CMS, government payors, commercial and third-party payors, EMTALA, and The Joint Commission rules and regulations, benefit verification, preauthorization requirements, collecting signatures on consent-for-treatment forms, collecting co-pays and payments on previous balances, obtaining information and signatures on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities, and scanning photo ID, insurance cards, signed forms, and orders into the medical record at the time of registration or admission.

This position also requires working and maintaining system work queues, answering telephones, faxing, scanning, DPM’s, and other duties assigned by the manager. The individual will be cross-trained with System Scheduling, Authorization, & Referrals to assist as needed, and works closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services.

Responsibilities

• Obtain and verify accurate demographic and insurance information
• Ensure compliance with CMS, government payors, commercial and third-party payors, EMTALA, and The Joint Commission regulations
• Perform benefit verification and preauthorization requirements
• Collect co-pays, payments on previous balances, and obtain signatures on consent-for-treatment forms
• Issue Medicare/Tricare Important Messages and Patient Rights and Responsibilities
• Obtain photo ID, insurance cards, signed forms, and orders; scan into the medical record
• Maintain and work system work queues
• Answer telephones, fax, scan, and perform other administrative duties as assigned
• Assist with System Scheduling, Authorization, & Referrals as needed
• Promote harmonious and efficient intra- and inter-departmental relationships
• Deliver quality customer service and adhere to the Mission, Vision, Values, and Philosophy of the department and Saint Francis Healthcare System
• Handle restricted or confidential information from various sources within the Healthcare System

Requirements

• High School Diploma or equivalent required
• Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred
• Proficiency in computer and software programs is essential
• Professional and courteous demeanor in all communications with customers and staff
• Ability to demonstrate appropriate and timely independent judgment

About Saint Francis Healthcare System

Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12-bed hospital has grown into the region’s leading healthcare system—recognized nationally for exceptional quality, safety, and patient experience. Today, Saint Francis serves more than 715,000 people across five states. With a 306-bed Medical Center, nearly 3,000 team members, and over 300 providers, Saint Francis is the largest healthcare system between St. Louis and Memphis and a powerful economic anchor for the communities it serves.

You’ll find more than 50 specialties, the region’s only Level III Emergency and Trauma Center, and southeast Missouri’s first Level III NICU. The system’s employed physician group, Saint Francis Medical Partners, supports more than 40 outreach clinics and 70% of the area’s primary care providers.

Mission, Vision, and Values

Mission: To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.

Vision: To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access, and value.

Values:

• Integrity: Doing what’s right, even when no one is watching
• Stewardship: Managing resources wisely for the future
• Faith: Believing in a purpose greater than ourselves
• Hope: Lifting up those who feel discouraged
• Joy: Serving others with a grateful, happy heart
• Compassion: Seeing others through Christ's eyes
• Excellence: Always striving to be the best
• Dignity: Respecting human life from beginning to end

Benefits

Colleagues working at least 24 hours per week have access to the Total Rewards package, including:

• Comprehensive and affordable health coverage (medical, prescription, dental, and vision) available on the first of the month after hire date
• Saint Francis Medical Services Discount
• Earned Time Off (ETO) combining vacation, sick, holidays, and personal days into one balance for flexibility
• Retirement benefits with SFHS immediate matching
• Education Assistance benefits up to $5,000 per calendar year (after one year of service)
• Additional benefits including:
  • Benefit Support through Health Advocate
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Identity Theft Protection
  • Pet Insurance
  • Earned Wage Access