Registration Specialist - Part-time, Evenings

Responsibilities

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Register patients and verify patient demographics and update as indicated, including verification of billing information.
• Aid patients with ambulatory difficulties.
• Answer telephone and route calls appropriately.
• Cookordinate paperwork and distribute necessary forms to various departments.
• Maintain work area and lobby in a neat and orderly manner.
• Maintain confidentiality and privacy in matters relating to patient/family.
• Adhere to River's Edge Hospital & Clinic policies and procedures.
• Maintain levels of quality that meet or exceed customer expectations through process improvement and a team-oriented approach.
• Work with other staff to ensure that departmental goals and objectives are met.
• Report accurately and timely to those who require information.
• Work excellian Registration work queues as assigned.
• Initiate problem-solving and conflict resolution skills to foster effective work relationships with peers.
• Attend meetings as required.
• Provide good communication and works effectively with co-workers, other departments and staff to ensure departmental goals and objectives are met.
• Arrive and leave work on time.
• Perform work as assigned/required.
• Maintain current awareness of changes in departmental and River's Edge Hospital & Clinic procedures and events by reviewing routed and posted information.
• Schedule patients from Emergency Department requiring IV Therapy as needed.

Requirements

• High school graduate or GED.
• Prefer one year work experience, preferably in a medical office setting.
• Knowledge of medical terminology desirable.
• Experience with computers and other office equipment.
• Excellent skills in oral and written communication, including grammar, spelling, and use of punctuation.
• Ability to manage a complex work environment.
• Ability and willingness to exhibit behaviors consistent with principles for services excellence.
• Typing ability of 50 wpm.
• Ability to maintain effective relationships with patients, employees and the public.
• Ability to work with limited supervision while following directions given.

Qualifications

• High school graduate or GED.
• One year work experience, preferably in a medical office setting.
• Knowledge of medical terminology desirable.
• Experience with computers and other office equipment.
• Excellent typing ability of 50 wpm.
• Ability to manage a complex work environment.
• Ability and willingness to exhibit behaviors consistent with principles for services excellence.

Skills

• Excellent communication skills.
• Ability to manage a complex work environment.
• Ability and willingness to exhibit behaviors consistent with principles for services excellence.
• Typing ability of 50 wpm.

Benefits

• Medical, dental, vision, and life insurance.
• Defined pension benefit plan (PERA).
• 457 Retirement plans.
• Employer-paid parental leave.
• Flexible Spending & Health Savings Accounts.
• Employee referral bonus.
• Longevity Bonus.
• Voluntary accident, critical illness, and hospital indemnity.
• Employer-paid short-term disability.
• Clothing allowance.
• Tuition reimbursement and student loan forgiveness.
• Free membership to LiveWell Fitness Center.

Pay

• 18-26 Hourly Wage.

Schedule

• .75 FTE (60 hours per two weeks)
• Evening shifts from 3:00 to 9:30pm.
• Week 1: M,W, Th, F, Sat
• Week 2: M,T,W,Th,F