Registration Specialist (MRI)

Role Overview The MRI Registration Specialist is responsible for performing clerical duties related to patient registration, verifying insurance and demographic information, and obtaining referrals or authorizations for MRI appointments. They ensure excellent customer service by greeting and checking in patients, providing necessary paperwork, scheduling appointments accurately, and communicating wait times. The role involves reviewing safety and financial details, maintaining patient confidentiality, handling payments, and entering data into medical records systems. Additionally, they manage phone calls, process medical records requests, and prepare patient charts for upcoming schedules. Qualifications & Skills High School Diploma or equivalent.Minimum one year of experience in customer service or patient care; medical office or radiology experience preferred.Proficiency with Microsoft Office, scheduling, and medical records software.Strong interpersonal, communication, and organizational skills.Ability to multitask, prioritize, and pay close attention to detail in a fast-paced environment. Key Responsibilities Patient check-in, providing excellent service and ensuring a positive experience.Scheduling MRI and follow-up appointments accurately.Verifying insurance, safety, and appointment details.Registering patients, handling payments, and maintaining confidentiality.Managing incoming calls, messages, and medical records requests.Preparing patient charts and reviewing schedules for accuracy. Physical & Environment Requirements: Work is primarily office-based, involving sitting, using hands, speaking, and occasional lifting up to 25 pounds. Visual acuity and the ability to handle distractions are necessary.