Registration Specialist II - OBGYN Branson
Facility: Cox Medical Center Branson, 525 Branson Landing Blvd., Branson, Missouri, 65616
Scheduled weekly hours: 40 (8:00 AM - 4:30 PM, Day Shift)
About the role
The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits, as well as completing financial clearance functions. This individual completes registration by collecting accurate demographic information, insurance information, and handling patient financial obligations at the time of service. The Registration Specialist II also performs financial clearance functions on assigned scheduled accounts during registration downtimes.
This role greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel between sites and extended hours may be required based on department needs.
Responsibilities
- Assist patients during on-site registration for scheduled and unscheduled visits.
- Collect accurate demographic and insurance information.
- Handle patient financial obligations at the time of service.
- Perform financial clearance functions on assigned scheduled accounts during registration downtimes.
- Greet and serve patients and internal team members professionally and respectfully.
- Travel between sites and work extended hours as needed.
Requirements
- High school diploma or equivalent (Required).
- At least 1-2 years of prior registration experience (Preferred).
Skills
- Proficient in using computers and computer systems.
- Excellent customer service skills and ability to work with the public and co-workers.
- Strong verbal and written communication skills.
- Ability to multi-task in a fast-paced environment.
- Able to work independently and collaboratively in a team.
Benefits
- Medical, vision, and dental coverage.
- Retirement plan with employer match (for employees working 20+ hours per week).
- Comprehensive benefits package available. Learn more.