Registration Specialist II - Branson Outpatient

Job Description

The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes.

Responsibilities

• Assists patients during the on-site registration and arrival process for scheduled and unscheduled visits.
• Completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service.
• Completes financial clearance functions on assigned scheduled accounts during registration downtimes.
• Greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters.
• May require some travel from site to site, as well as extended hours based on business needs of the department.

Requirements

• High school diploma or equivalent education.
• At least 1-2 years prior registration experience preferred.

Skills

• Proficient in using computers and computer systems.
• Excellent customer service skills and ability to work with the public and co-workers.
• Excellent verbal and written communication skills.
• Able to multi-task in a fast-paced environment.
• Able to work independently and collaboratively in a team.

Licensure/Certification/Registration

• N/A