Registration Representative → Registration Coordinator

About the role

The Registration Representative is the first point of contact for patients, providing excellent customer service in person or via phone/video.

Responsibilities

• Enter and update patient demographic, insurance, and financial information to ensure accurate registration and billing.
• Obtain necessary forms and provide financial information to patients.
• Coordinate admission and bed assignments.
• Assist with wayfinding and hospital information.
• Work closely with various departments to complete patient encounters.
• Maintain audit accuracy and ensure a safe environment.

Requirements

• High school diploma or GED.
• 6+ months of customer service or office experience.
• Basic proficiency with Windows.
• Ability to work flexible full-time hours supporting 24/7 operations.
• Must be fully vaccinated, at least 18 years old, and capable of performing all essential functions with or without accommodations.

Qualifications (Preferred)

• Hospital registration experience.
• Knowledge of medical terminology.
• Understanding of insurance procedures.

Pay

$16.00 to $29.00 per hour, with a sign-on bonus for external candidates.

Benefits

Comprehensive benefits package.