Registration Representative

Welcome to Urology ASC Phoenix - Downtown At Urology ASC Phoenix - Downtown we specialize in advanced outpatient urologic procedures — and we believe exceptional care starts with an exceptional team. Whether you’re in a clinical, administrative, or support role, your work plays a vital part in delivering a safe, seamless, and compassionate experience for every patient who walks through our doors. Registration Representative at Urology ASC Phoenix - Downtown We’re looking for a friendly, detail-oriented Registration Representative to join our front office team. In this role, you’ll be the first point of contact for our patients — welcoming them to the center, verifying insurance, collecting payments, scheduling procedures, and supporting a smooth check-in and registration process. Key Responsibilities: Greet and check in patients with professionalism and careVerify insurance, collect co-pays, and obtain necessary signaturesAccurately enter patient information into our systemSchedule and confirm procedures with patients and physician officesAnswer incoming calls and route them appropriatelySupport front desk operations and assist with daily reporting tasks Qualifications and Experience: High school graduate or equivalent.One year of office/hospital experience.Medical Terminology preferred.Formal training in customer service is preferred.Must have skills necessary to operate the office equipment required to fulfill job duties. USPI offers the following benefits, subject to employment status: Medical, dental, vision, disability, and life insurancePaid time off (vacation & sick leave)401k retirement planPaid holidaysHealth savings accounts, healthcare & dependent flexible spending accountsEmployee Assistance Program, Employee discount programVoluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance